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- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £12.65 per hour, enjoy a 25% discount, and receive 28 days annual leave.
- Why this job: Be a health ambassador and make a real difference in customers' lives.
- Qualifications: No prior experience needed; just bring your positive attitude and teamwork skills.
- Other info: Embrace diversity and grow in a supportive, inclusive environment.
Job Type: Permanent
Store Location: Douglas Street, Milngavie
Working Pattern: 10 hours per week
Hourly Rate: £12.65 per hour
At Holland & Barrett we\’re more than just a retailer – we\’re ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you\’re passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.
What You\’ll Do
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Who You Are
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi-task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we\’ll provide full training
What We Offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub\’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
👉 Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Retail Assistant employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show your passion for health and wellness! Whether it's through personal experiences or interests, let your enthusiasm shine through. Talk about your favourite products or how you stay healthy – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of landing that interview. Plus, it’s super easy to do – just hop onto our site and get started!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for health and wellness! In your application, mention any personal experiences or interests that relate to our products. This will help us understand why you're a great fit for the Retail Assistant role.
Tailor Your CV: Make sure your CV highlights skills that match the job description. Focus on teamwork, customer service, and any relevant IT skills. We want to see how you can contribute to our team at Holland & Barrett!
Craft a Personal Cover Letter: A cover letter is your chance to shine! Use it to explain why you want to work with us and how your values align with our EPIC principles. Keep it friendly and genuine – we love seeing your personality!
Apply Early: Don’t wait until the last minute! Our vacancies may close once we have enough applications. Head over to our website and submit your application as soon as you can to avoid missing out on this fantastic opportunity.
How to prepare for a job interview at Holland & Barrett
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by the company. Being able to discuss specific items, especially those related to sport, nutrition, and beauty, will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you demonstrated a compassionate and consultative approach to customer interactions. Even if you lack retail experience, think of times when you helped someone or provided excellent service in other settings.
✨Embrace the Company Values
Research Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your work ethic and interactions, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few questions about the role, team dynamics, or training opportunities. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values and career goals.