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- Tasks: Lead quality reviews and ensure product compliance in health and beauty.
- Company: Join a company dedicated to making health and wellness accessible for all.
- Benefits: Enjoy 33 days holiday, private medical care, and a 25% employee discount.
- Why this job: Be part of an innovative team that values inclusivity and continuous improvement.
- Qualifications: Degree in a science-related field and experience in supplier quality assurance required.
- Other info: Hybrid role with travel to suppliers and collaboration with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
We\’re on an exciting journey to bring innovative wellness products to millions of customers worldwide — and our commitment to quality is non-negotiable. As a Product Technical Manager within VHMS and beauty, you\’ll play a pivotal role in maintaining the safety, compliance, and technical integrity of our products, partnering closely with suppliers and internal teams to deliver products that meet the highest standards.
Key Responsibilities
The Purpose of the Role:
- Lead supplier quality reviews, KPI analysis, and Corrective and Preventive Action (CAPA) tracking.
- Maintain accurate documentation across SAQs, third-party approvals, specifications, and PLM systems.
- Conduct supplier visits and quality panels, issuing CAPAs where product or process expectations are not met.
- Collaborate with NPD and Commercial teams to support launches and ongoing product improvements.
- Manage technical product files, including safety reports, claims, and regulatory documentation.
- Ensure all products meet industry regulations, internal standards, and registration requirements.
- Proactively monitor customer complaints, online reviews, and depot rejections to drive product improvement.
- Coordinate branded supplier onboarding and compliance reviews in line with commercial strategy.
Location: This role is based in Nuneaton on a hybrid basis, with 1 day a week in the office and 1 day week travelling either to Suppliers or in our London Hub. This role can also be based in London, would be required to be present in Nuneaton/Burton/travelling to suppliers once a week.
Key Requirements
- Degree in a science-related discipline is essential
- Experience in supplier quality assurance within VHMS, health or beauty
- Solid understanding of product compliance, quality systems, and testing regimes
- Strong analytical skills and a methodical, detail-driven approach to continuous improvement.
- Skilled in cross-functional collaboration and stakeholder communication.
- Confident managing multiple projects and balancing technical depth with commercial awareness.
Our Benefits for this role include, but not limited to:
- H&B Employee Discount – 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\’ unique and varying experiences, backgrounds, identities and cultures – I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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Product Technical Manager employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Technical Manager
✨Tip Number 1
Familiarise yourself with the latest industry regulations and compliance standards relevant to health and beauty products. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high-quality standards.
✨Tip Number 2
Network with professionals in the VHMS and beauty sectors. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities within our company.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed supplier quality assurance in the past. Highlight your analytical skills and any experience with CAPA tracking, as these are crucial for the Product Technical Manager role.
✨Tip Number 4
Showcase your ability to collaborate across teams by preparing examples of successful cross-functional projects you've led. This will illustrate your communication skills and your capacity to balance technical depth with commercial awareness, which is vital for this position.
We think you need these skills to ace Product Technical Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Product Technical Manager.
Highlight Relevant Experience: Emphasise your experience in supplier quality assurance, particularly within the health or beauty sectors. Provide specific examples of how you've maintained product compliance and quality standards in previous roles.
Showcase Analytical Skills: Demonstrate your strong analytical skills by including examples of how you've used data to drive continuous improvement. Mention any relevant tools or methodologies you are familiar with that relate to KPI analysis and CAPA tracking.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness, as well as your commitment to inclusivity and collaboration. Use this opportunity to convey your understanding of the company's values and how you can contribute to their mission.
How to prepare for a job interview at Holland & Barrett
✨Understand the Company Values
Before your interview, take some time to research the company's values and mission. Understanding their commitment to health, wellness, and inclusivity will help you align your answers with what they stand for.
✨Showcase Your Technical Expertise
As a Product Technical Manager, you'll need to demonstrate your knowledge in supplier quality assurance and product compliance. Be prepared to discuss specific examples from your past experience that highlight your analytical skills and attention to detail.
✨Prepare for Cross-Functional Collaboration Questions
Since the role involves working closely with various teams, think of instances where you've successfully collaborated across departments. Highlight your communication skills and how you managed stakeholder expectations.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about their current projects or challenges in product compliance, which can demonstrate your proactive approach and genuine interest.
