At a Glance
- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy competitive pay, discounts, annual leave, and wellbeing support.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 28000 - 29000 € per year.
£14.00 per hour
Job Type: Permanent
Store Location: The Cross, Oswestry
Working Pattern: 30 hours per week
Hourly Rate: £14.00 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What You'll Do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who You Are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What We Offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Supervisor in Oswestry employer: Holland & Barrett
Holland & Barrett is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture where team leadership and customer service excellence are celebrated. With benefits such as up to 28 days of annual leave, a generous employee discount, and access to wellness resources, our Retail Supervisors in Oswestry can thrive both personally and professionally while making a meaningful impact on customers' lives. Join us in fostering a diverse and inclusive environment where every colleague feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Oswestry
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Holland & Barrett. Understand their values and how they prioritise customer wellbeing. This will help you connect your experiences to what they care about.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or motivated others. Be ready to share these during your interview to show how you can inspire colleagues and drive performance.
✨Tip Number 3
Show your passion for health and wellness! Whether it's through personal experiences or professional ones, let your enthusiasm shine. This will resonate with the interviewers and demonstrate that you're a great fit for their mission.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple way to stand out and show your genuine interest in the role.
We think you need these skills to ace Supervisor in Oswestry
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've inspired others and driven performance in previous roles.
Customer Experience is Key:Don’t forget to mention your passion for delivering great customer experiences! Share specific examples of how you've made a difference in someone's day or improved service in your past jobs.
Be Yourself:We love authenticity! Let your personality shine through in your application. Show us who you are and why you're excited about the opportunity to work with us at Holland & Barrett.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with us!
How to prepare for a job interview at Holland & Barrett
✨Know the Company Inside Out
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight how you can inspire others to deliver exceptional customer service.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on delivering great customer experiences, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would maintain a customer-first culture in the store.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows you're serious about the position and eager to contribute.
