Service Operations Lead β€” IT Support & Incident Excellence in Nuneaton

Service Operations Lead β€” IT Support & Incident Excellence in Nuneaton

Nuneaton Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the IT support team and ensure top-notch service delivery.
  • Company: Join Holland Barrett, a leader in health and wellness.
  • Benefits: Enjoy private medical insurance and a holiday purchase scheme.
  • Other info: Dynamic role with opportunities for continuous improvement.
  • Why this job: Make a real difference in customer satisfaction and team development.
  • Qualifications: Experience in IT support and strong leadership skills.

The predicted salary is between 40000 - 50000 Β£ per year.

Holland Barrett is seeking a Service Operations Team Lead in Nuneaton. This role is integral to leading the IT support team, ensuring high-quality service delivery across multiple areas. You'll engage with customers and colleagues, driving continuous improvement and operational excellence.

Key responsibilities include:

  • Managing workloads and directing IT support operations
  • Emphasising team development and customer satisfaction

Our benefits include private medical insurance and a holiday purchase scheme.

Service Operations Lead β€” IT Support & Incident Excellence in Nuneaton employer: Holland & Barrett

Holland Barrett is an excellent employer, offering a dynamic work culture in Nuneaton that prioritises employee development and customer satisfaction. With benefits like private medical insurance and a holiday purchase scheme, we foster a supportive environment where team members can thrive and contribute to continuous improvement in IT support operations.

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Contact Details:

Holland & Barrett Recruitment Team

We think you need these skills to ace Service Operations Lead β€” IT Support & Incident Excellence in Nuneaton

Team Leadership
IT Support Management
Service Delivery
Customer Engagement
Continuous Improvement
Operational Excellence
Workload Management