Holland Barrett in Nuneaton is seeking a Senior CRM Manager to lead our CRM growth initiatives. This pivotal role focuses on transforming customer insights into significant commercial outcomes, engaging millions across various digital platforms. You will define the CRM strategy, enhance customer lifetime value, and shape our customer interactions to foster loyalty.
The ideal candidate has strong leadership experience in CRM within a fast-paced retail or ecommerce context and is adept with CRM platforms like Braze. If you are passionate about utilizing data and emerging technologies to improve strategies, we want to hear from you!
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