At a Glance
- Tasks: Be the go-to person for HR queries and support colleagues through their journey.
- Company: Join a dynamic team in a hybrid working environment based in Nuneaton.
- Benefits: Enjoy 28 days holiday, virtual GP access, and a £50 product allowance.
- Other info: Collaborative culture with opportunities for continuous improvement and career growth.
- Why this job: Make a real difference in colleague experiences while developing your HR skills.
- Qualifications: Experience in HR and a strong understanding of compliance is essential.
The predicted salary is between 25000 - 30000 £ per year.
Location & Working Arrangement: Hybrid working – based in Nuneaton, with an expectation that you'll be in the office a minimum of 2 days per week.
The Role: As a People Services Assistant, you'll be the first point of contact for our People Operations team – helping colleagues and managers navigate key moments in their journey with us.
- Act as the first point of contact for People queries, offering clear and supportive guidance
- Manage HR tickets, calls and live chat across starters, changes and leavers
- Process key lifecycle activities including onboarding, internal moves, parental leave and flexible working
- Maintain accurate and compliant colleague records in line with GDPR
- Manage workload through Zendesk, prioritising to meet service levels
- Spot risks early and elevate complex or sensitive cases appropriately
- Work closely with teams across HR, including Employee Relations and Resourcing
- Contribute to continuous improvement by identifying trends and recurring queries
The Person: Experience in an HR or People Services environment is a must.
- A strong understanding of HR processes and compliance, including Right to Work and GDPR
- Confidence handling queries and explaining things clearly and simply
- Great attention to detail and ability to manage multiple tasks at pace
- A solution-focused mindset with a proactive approach to problem solving
- Comfort using digital tools and systems to manage queries and data
- A collaborative approach and a genuine care for colleague experience
What we offer:
- 28 days holiday (including bank holidays), with the option to buy more
- 24/7 Virtual GP access and an Employee Assistance Programme
- Annual free at-home health testing kit (after 6 months' service)
- Workplace pension
- Life assurance (after 12 months' service)
- £50 colleague product allowance (after 6 months' service)
- 25% colleague discount plus free online delivery
- Access to cashback, discounts and wellbeing support through Wellhub
- Cycle to Work scheme
People Services Assistant (41048) in Nuneaton employer: Holland & Barrett
As a People Services Assistant at our Nuneaton location, you'll join a supportive and collaborative work culture that prioritises employee wellbeing and growth. With benefits like 28 days of holiday, access to a Virtual GP, and a commitment to continuous improvement, we empower our team members to thrive in their roles while enjoying a healthy work-life balance. Our hybrid working model allows for flexibility, ensuring you can contribute effectively while also taking care of your personal needs.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Assistant (41048) in Nuneaton
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Holland & Barrett!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Holland & Barrett.
We think you need these skills to ace People Services Assistant (41048) in Nuneaton
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Holland & Barrett. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Holland & Barrett and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Holland & Barrett. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Holland & Barrett's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Holland & Barrett
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Holland & Barrett.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Holland & Barrett will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Holland & Barrett and how you would contribute to adapting HR strategies.
