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- Tasks: Manage the trading shop, ensuring smooth operations and excellent customer service.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave.
- Why this job: Be part of a dynamic team that values your input and growth.
- Qualifications: Retail management experience and strong organisational skills are essential.
- Other info: Embrace a diverse workplace that celebrates unique backgrounds and experiences.
The predicted salary is between 30000 - 42000 £ per year.
The Trading Shop Manager is responsible for the management and successful delivery of the trading shop environment at the Nuneaton Hub. This role supports colleagues by offering a part‑time trading store for purchases and Click & Collect orders. The Trading Shop Manager ensures effective operations, accurate stock management, and strong customer service standards. This includes managing stock ordering, sales tracking, and creating a professional, store‑like experience that reflects Holland & Barrett standards.
Responsibilities:
- Operate and maintain the Nuneaton Trading Shop for colleague use.
- Manage and monitor sales performance, stock levels, and ordering processes.
- Select appropriate stock for sale, accounting for requests and demand, and monitor performance and success of the shop.
- Responsible for sales turnover of c.£50,000 p.a. and c.2,500 Click & Collect parcels via the Trading Shop.
- Provide an excellent customer experience for colleagues.
- Set up and maintain Click & Collect functionality, working with the Burton DC to reduce delivery costs to colleagues.
- Work closely with the Mock Shop Manager to ensure smooth day‑to‑day operations, including till systems, Click & Collect processes, and replenishment routines.
- Act as the first point of contact for Nuneaton colleagues regarding Trading Shop queries.
- Support with the Trade Feedback process, providing valuable insight of activity and feeding back any issues to the relevant teams.
- Support the Store Standards team with relevant material for store documentation.
- Support the Retail Operations Manager with store communication content for sales driving initiatives and Promotional Bulletins.
Qualifications:
- Experience in a store management, assistant management, or supervisory retail role.
- Strong organisational and stock management skills with excellent attention to detail.
- Ability to analyse sales data and adjust stock orders accordingly.
- Confident in using retail systems and tills.
- Strong customer service and communication skills.
- Capable of manual handling, stock movement, and maintaining shop floor standards.
- Proactive, solutions‑focused, and self‑motivated.
- Able to balance day‑to‑day shop management with longer‑term planning and reporting.
Benefits:
- H&B Employee Discount – 25%
- Pension company contribution
- Exclusive benefits, free advice and savings from a range of retailers and providers
- And many more!
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues’ unique and varying experiences, backgrounds, identities and cultures – I am me, we are H&B.
Hub Trading Shop Manager in Nuneaton employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Trading Shop Manager in Nuneaton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Holland & Barrett on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you’d handle stock management and customer service scenarios. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your passion for retail! When you get the chance to speak with hiring managers, share your ideas on improving the trading shop experience. This will demonstrate your proactive attitude and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Holland & Barrett team.
We think you need these skills to ace Hub Trading Shop Manager in Nuneaton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hub Trading Shop Manager role. Highlight your relevant experience in retail management and stock control, as well as any customer service skills that align with our values.
Showcase Your Skills: Don’t just list your previous jobs; demonstrate how your skills match what we’re looking for. Use specific examples of how you've managed stock levels or improved sales performance in past roles to really stand out.
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality shine through! We value a friendly and approachable attitude, so feel free to express your passion for retail and helping colleagues thrive.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Holland & Barrett!
How to prepare for a job interview at Holland & Barrett
✨Know Your Stock Management
Familiarise yourself with stock management processes and sales tracking. Be ready to discuss how you would handle stock ordering and monitor performance, as this is crucial for the Trading Shop Manager role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your communication skills and how you can create a professional shopping experience that aligns with Holland & Barrett standards.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be prepared to discuss how your experience aligns with the responsibilities listed. This includes managing Click & Collect orders and collaborating with other managers to ensure smooth operations.
✨Be Proactive and Solutions-Focused
Think of scenarios where you've had to be proactive in problem-solving. Share specific examples that demonstrate your ability to balance day-to-day management with longer-term planning, which is key for this position.
