At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive store performance.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a positive impact on customers' health while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 14 - 14 £ per hour.
Job Type: Permanent
Store Location: Blackett Bridge, Eldon Square Shopping Centre
Working Pattern: 30 hours per week
Hourly Rate: £14.00 per hour
What you’ll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Supervisor (40892) in Newcastle upon Tyne employer: Holland & Barrett
Holland & Barrett is an exceptional employer that prioritises the wellbeing and development of its employees. Located in the vibrant Eldon Square Shopping Centre, we offer a supportive work culture where team members are encouraged to lead, innovate, and grow. With benefits such as up to 28 days of annual leave, exclusive discounts, and access to wellness resources, we ensure our staff feel valued and empowered to make a positive impact in the health and wellness sector.
