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- Tasks: Lead HR strategy for Tech & Digital teams, enhancing colleague experience and driving transformation.
- Company: Join Holland & Barrett, a forward-thinking company on a digital transformation journey.
- Benefits: Enjoy 33 days holiday, private medical insurance, and a range of discounts.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Make a real impact by shaping a high-performance culture and supporting 600 colleagues.
- Qualifications: Proven HR leadership experience in fast-paced environments and strong stakeholder influence.
The predicted salary is between 70000 - 90000 £ per year.
Location & working arrangement: London, UK (with presence in Nuneaton and occasionally in other H&B locations). Full-time. We offer hybrid working, with an expectation that you'll be in one of our H&B offices 2–3 days per week for collaboration, connection and key moments.
At Holland & Barrett, we're on a transformation journey — and technology and digital are at the heart of it. As Head of HR – Tech & Digital, you'll play a critical role in shaping the colleague experience for around 600 colleagues across our Tech and Digital teams. You'll partner with senior leaders to build capability, strengthen culture and help our teams perform at their best — all while creating an environment where people feel connected, supported and able to grow. This is a high-impact role where your work will directly enable business performance and help us become an even better place to work.
What You’ll Be Doing:
- Partner with senior Tech and Digital leaders to shape and deliver a people strategy aligned to our transformation and growth.
- Act as a trusted advisor to the President of Digital Transformation, Chief Digital Officer and leadership teams, influencing decisions and direction.
- Lead and develop a high-performing HR Business Partner team, driving consistent, commercial and people-focused outcomes.
- Champion colleague experience and engagement, ensuring every voice is heard and acted on.
- Build a high-performance culture with clear expectations, strong leadership and ongoing development.
- Lead organisational design and workforce planning to support transformation and future capability needs.
- Oversee complex employee relations activity, ensuring fair, consistent and values-led outcomes.
- Drive continuous improvement across people processes, simplifying where possible and enhancing the colleague experience.
What You’ll Bring:
- Strong experience leading HR strategy in a fast-paced, evolving environment and transformation.
- Proven ability to influence and partner with senior stakeholders.
- Experience leading and developing high-performing HR teams.
- A track record of delivering engagement, culture and transformation initiatives at scale.
- Confidence working across organisational design, change and workforce planning.
- A balanced approach — combining commercial thinking with care for colleague experience.
- Excellent communication and coaching skills, with a natural ability to build trust.
- Curiosity and adaptability, with the ability to lead through ambiguity.
What We Offer:
- 33 days holiday (including bank holidays), with the option to buy more.
- Annual bonus up to 20%.
- Private medical insurance (single cover).
- 24/7 Virtual GP access.
- Annual free at-home health testing kit (after 6 months' service).
- Access to our Employee Assistance Programme and Mental Health First Aiders.
- Workplace pension with employer contribution.
- Life assurance (2x salary, after 6 months' service).
- £50 colleague product allowance (after 6 months' service).
- 25% colleague discount, plus free delivery on online orders.
- Access to cashback and discounts across a wide range of retailers.
- Free Wellhub membership with access to gyms, studios and wellbeing apps.
- Cycle to Work scheme.
Inclusion & accessibility statement: We're building a workplace where everyone feels they belong. We welcome applications from all backgrounds and experiences, and we're committed to creating an inclusive environment where every colleague can thrive. If you need any adjustments to support you through the application or interview process, please let us know — we're here to help.
Head of HR in London employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of HR in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Holland & Barrett on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Think about how your experience aligns with their transformation journey and be ready to share specific examples that showcase your skills in shaping colleague experiences.
✨Tip Number 3
Practice your pitch! You want to come across as confident and knowledgeable. Rehearse how you’d explain your vision for HR in a tech-driven environment, and don’t forget to highlight your ability to influence senior leaders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Holland & Barrett, which is always a plus.
We think you need these skills to ace Head of HR in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of HR role. Highlight your experience in leading HR strategy and working with senior stakeholders, as this will show us you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven engagement, culture, and transformation initiatives. We love seeing quantifiable results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional achievements. Share your passion for HR and how you can contribute to our transformation journey.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Holland & Barrett
✨Know the Company Inside Out
Before your interview, dive deep into Holland & Barrett's mission, values, and recent initiatives, especially around their transformation journey. Understanding their focus on technology and digital will help you align your answers with their goals.
✨Showcase Your Strategic Thinking
As a Head of HR, you'll need to demonstrate your ability to shape and deliver a people strategy. Prepare examples of how you've influenced senior leaders in previous roles and how you can apply that experience to enhance colleague engagement and culture at Holland & Barrett.
✨Prepare for Scenario-Based Questions
Expect questions about handling complex employee relations or leading organisational design. Think of specific situations where you've successfully navigated challenges and be ready to discuss the outcomes and lessons learned.
✨Emphasise Your People Skills
Communication and coaching are key in this role. Be prepared to share how you've built trust with teams and stakeholders in the past. Highlight your adaptability and curiosity, especially in fast-paced environments, to show you're the right fit for their evolving needs.