At a Glance
- Tasks: Lead and motivate a high-performing team while delivering exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive workplace that values diverse perspectives and personal growth.
- Why this job: Embrace daily challenges and grow your leadership skills in a dynamic environment.
- Qualifications: Retail or customer service experience with a passion for health and wellness.
The predicted salary is between 14.42 - 14.42 £ per hour.
Job Type: 12 Month Fixed-Term Contract
Store Location: High Cross Centre, Leicester
Working Pattern: 38.75 hours per week
Hourly Rate: £14.42 per hour
Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow? At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities.
What you’ll do
- Partner with your Store Manager to lead and motivate a high‑performing team.
- Coach colleagues to deliver world‑class service and build lasting customer relationships.
- Maintain a customer‑first approach, ensuring the store runs smoothly and efficiently.
- Drive commercial performance by managing sales, cost control, and operational excellence.
- Ensure stock accuracy, visual standards, and promotional execution are always on point.
- Uphold high standards of compliance, safety, and wellbeing across the store.
- Support recruitment, onboarding, and development to help your team perform at their best.
- Complete product training and keep up to date with new health and wellness trends.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who you are
- A confident and adaptable leader who thrives in a fast‑paced retail environment.
- A clear communicator who can coach, motivate, and build trust within your team.
- Commercially aware, with a focus on achieving goals and improving store performance.
- Passionate about health, wellness, and continuous learning.
- Experienced in retail or customer service, with the ambition to take the next step in leadership.
- Comfortable using technology to enhance customer experience and manage day‑to‑day operations.
What we offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Assistant Manager (40878) in Leicester employer: Holland & Barrett
Holland & Barrett is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture where every team member is encouraged to thrive. Located in the vibrant High Cross Centre in Leicester, our Assistant Managers benefit from comprehensive training, generous annual leave, and exclusive discounts, all while playing a crucial role in promoting health and wellness within the community. With a commitment to inclusivity and personal development, we provide a dynamic environment where you can lead, inspire, and make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (40878) in Leicester
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Assistant Manager (40878) in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Holland & Barrett:Don’t forget to personalise your application for Holland & Barrett! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Holland & Barrett
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Holland & Barrett offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Holland & Barrett and contribute positively during your temporary stint.
