At a Glance
- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 14 - 14 £ per hour.
Job Type: Permanent
Store Location: High Street, Falkirk
Working Pattern: 30 hours per week
Hourly Rate: £14.00 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people’s wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you’ll do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to Wellhub with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues.
Supervisor (40996) in Falkirk employer: Holland & Barrett
Holland & Barrett is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a supportive work culture where team members are encouraged to lead, inspire, and develop their skills. Located in the vibrant High Street of Falkirk, our Retail Supervisors enjoy competitive benefits such as up to 28 days of annual leave, exclusive discounts, and access to wellness resources, all while making a meaningful impact on customers' lives. Join us to be part of a diverse and inclusive environment that values your contributions and fosters personal and professional development.
