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- Tasks: Lead the eCommerce strategy for our Beauty category and drive growth through data insights.
- Company: Join Holland & Barrett, a market leader in health and wellness with a bold digital transformation.
- Benefits: Enjoy hybrid work, health plans, discounts, and access to learning opportunities.
- Why this job: Make a real impact in a fast-paced, tech-driven environment while shaping the future of beauty retail.
- Qualifications: Experience in eCommerce and beauty, with strong data analysis and supplier management skills.
- Other info: This role is based in London or Nuneaton, requiring office presence at least two days a week.
The predicted salary is between 36000 - 60000 £ per year.
Holland & Barrett is undergoing a bold digital transformation – and we\’re growing fast. With over £880 million in annual revenue and double-digit growth for two consecutive years, we\’re investing heavily in modernising our platforms, expanding our ecommerce capabilities, and delivering personalised wellness experiences across every touchpoint.
Our online platform now holds a 35% share of the UK health and wellness ecommerce market, growing 20% year-on-year. From AI-powered product recommendations and virtual consultations to our mobile-first wellness app, we\’re building a seamless, data-driven ecosystem that connects customers with the right products, advice, and services – wherever they are.
This is a pivotal moment for digital talent to join us. Whether it\’s optimising user journeys, scaling multi-category commerce, or driving innovation in personalisation and fulfilment, we\’re looking for people who want to shape the future of wellness retail and make a real impact in a fast-moving, tech-enabled environment
The Role
We\’re on the hunt for a visionary eCommerce leader to help us take our Beauty category to the next level at a time of bold digital transformation. With Holland & Barrett\’s online platform now a market leader in health and wellness – powered by AI-driven personalisation and a rapidly expanding own-label range – this is your chance to shape the future of beauty in a business that\’s redefining how customers discover, shop, and care for themselves online
What you\’ll be doing?
- Craft and own a bold Beauty eCommerce strategy that smashes growth targets and sets new standards in the industry.
- Spot trends before they happen – use data, customer insights, and competitor analysis to unlock new opportunities and stay ahead of the curve.
- Partner with top beauty brands to elevate product listings, sharpen pricing, and deliver irresistible promotions.
- Forecast like a pro – ensure the right products are in the right place at the right time, minimising stockouts and maximising sell-through.
- Turn insights into action – optimise our site and app experience to keep customers inspired, engaged, and coming back for more.
- Collaborate cross-functionally with UX, tech, marketing, and supply chain teams to create seamless, end-to-end customer journeys.
- Lead innovation in personalisation and discovery, making the Beauty experience feel tailor-made for every shopper.
Location: This is a hybrid role based in London or Nuneaton, with the requirement to be in the office at least two days per week.
The Person
What we\’re looking for in you?
- eCommerce expertise that delivers – you\’ll need to have a background in beauty and an understanding of how to turn digital potential into real-world results.
- Supplier & vendor management mastery – you\’ve built strong partnerships and driven impressive commercial growth through strategic collaboration.
- Marketplace knowledge – proven success managing suppliers in a fast-paced marketplace environment, with a clear track record of boosting performance and scaling growth.
- Promotional planning – you understand trading cycles and digital merchandising like the back of your hand, and know how to craft campaigns that convert.
- Data-driven decision maker – fluent in platforms like Google Analytics, Tableau, Metabase, and Content Square, you use insights to steer strategy and optimize performance.
- Strategic thinker with market savvy – you translate trends and insights into actionable plans that keep us ahead of the curve.
- Influential communicator – your ability to align and inspire stakeholders across the business sets you apart.
What We Can Offer
Wellbeing & Lifestyle Benefits
- Salary that reflects your impact
- Health Cash Plan
- Life Assurance
- Private Virtual GP
- FREE at-home blood test kit
- Holiday Purchase option
- Pension Contribution
- Access to ‘Wellhub\’ with gyms, studios and wellbeing apps
Discounts & Savings
- 25% Colleague Discount with FREE Next Day Delivery
- Exclusive Discounts from a wide range of partners
- £/€50 Annual Product Allowance to spend in store
Learning & Development
- Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
- AND MORE!
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). #J-18808-Ljbffr
eCommerce Manager - Beauty employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Manager - Beauty
✨Tip Number 1
Familiarise yourself with the latest trends in the beauty eCommerce sector. Understanding what’s currently popular and how brands are engaging customers online will help you demonstrate your market savvy during interviews.
✨Tip Number 2
Network with professionals in the beauty and eCommerce industries. Attend relevant events or webinars to connect with potential colleagues and learn from their experiences, which can give you insights that set you apart.
✨Tip Number 3
Showcase your data-driven decision-making skills by preparing examples of how you've used analytics tools like Google Analytics or Tableau in past roles. Be ready to discuss specific outcomes that resulted from your insights.
✨Tip Number 4
Prepare to discuss your experience with supplier and vendor management. Highlight any successful partnerships you've built and how they contributed to growth, as this is crucial for the role at Holland & Barrett.
We think you need these skills to ace eCommerce Manager - Beauty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your eCommerce expertise, particularly in the beauty sector. Include specific achievements that demonstrate your ability to drive growth and optimise digital platforms.
Craft a Compelling Cover Letter: In your cover letter, express your passion for beauty and wellness. Discuss how your experience aligns with Holland & Barrett's vision for digital transformation and how you can contribute to their eCommerce strategy.
Showcase Data-Driven Skills: Emphasise your proficiency with analytics tools like Google Analytics and Tableau. Provide examples of how you've used data to inform decisions and improve performance in previous roles.
Highlight Collaborative Experience: Mention any cross-functional projects you've worked on, especially those involving UX, marketing, or supply chain teams. This will demonstrate your ability to work collaboratively to enhance customer journeys.
How to prepare for a job interview at Holland & Barrett
✨Showcase Your eCommerce Expertise
Make sure to highlight your experience in the beauty sector and how you've successfully driven digital growth. Be prepared to discuss specific strategies you've implemented and the results achieved.
✨Demonstrate Data-Driven Decision Making
Familiarise yourself with tools like Google Analytics and Tableau, as these are crucial for the role. Prepare examples of how you've used data insights to inform your eCommerce strategies and improve performance.
✨Prepare for Cross-Functional Collaboration
Since the role involves working with various teams, think of examples where you've successfully collaborated with UX, marketing, or supply chain teams. Highlight your communication skills and ability to align stakeholders.
✨Stay Ahead of Market Trends
Research current trends in the beauty eCommerce space and be ready to discuss how you would leverage these insights at Holland & Barrett. Show that you can spot opportunities before they arise and have a strategic mindset.
