At a Glance
- Tasks: Lead a team, inspire colleagues, and deliver exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Flexible hours, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real difference in people's wellbeing while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 29120 - 29120 £ per year.
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people's wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
Job Type: Permanent
Store Location: Mere Street, Diss
Working Pattern: 28 hours per week
Hourly Rate: £14 per hour
What You'll Do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who You Are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What We Offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to Wellhub with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Supervisor in Diss employer: Holland & Barrett
Holland & Barrett is an exceptional employer that prioritises the growth and wellbeing of its employees while fostering a vibrant and inclusive work culture. As a Supervisor in our Mere Street, Diss location, you will benefit from comprehensive training, generous discounts, and a supportive environment that encourages personal and professional development. Join us to lead a passionate team dedicated to inspiring healthier lives and enjoy a fulfilling career with numerous perks and opportunities for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Diss
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or helped someone grow. This will not only showcase your experience but also demonstrate your passion for motivating others, which is key for a Supervisor role.
✨Tip Number 3
Prepare questions for your interview! Asking insightful questions about the team dynamics or customer service strategies shows that you're engaged and ready to contribute. Plus, it helps you figure out if this is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing benefits we offer at Holland & Barrett.
We think you need these skills to ace Supervisor in Diss
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance, so share specific examples that showcase your leadership style.
Emphasise Customer Experience:Since delivering great customer experiences is key for us, don’t forget to mention your passion for helping customers. Talk about times when you've gone the extra mile to ensure someone leaves feeling better than when they arrived – it’s all about that customer-first culture!
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your curiosity about health and wellness, and how you can contribute to our mission of inspiring healthier lives. This is your chance to show us who you really are!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and we’ll be able to review your application faster. Plus, you’ll be one step closer to joining our amazing team at Holland & Barrett!
How to prepare for a job interview at Holland & Barrett
✨Know the Company
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlight how you can inspire colleagues and drive performance, as this is key to the role.
✨Emphasise Customer Experience
Holland & Barrett places a strong emphasis on customer wellbeing. Be ready to discuss how you would maintain a customer-first culture in the store. Think of specific strategies you could implement to enhance customer satisfaction and loyalty.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Practice responding to situations like handling a difficult customer or managing stock discrepancies. This will demonstrate your calm, practical approach to challenges.
