At a Glance
- Tasks: Lead and support stores, delivering exceptional customer experiences and driving commercial success.
- Company: Join Holland & Barrett, a trusted leader in health and wellness for over 150 years.
- Benefits: Enjoy 28 days' holiday, virtual GP access, and discounts on health products.
- Other info: Dynamic role with opportunities for career growth and a supportive, inclusive culture.
- Why this job: Develop your leadership skills while making a positive impact on health and wellness.
- Qualifications: Experience in retail or hospitality, with strong communication and team-building skills.
The predicted salary is between 36500 - 36500 £ per year.
- North-East London Region (supporting stores across the region)
- Permanent | 38.75 hours per week
- Intro
At Holland & Barrett, we're trusted partners in helping people make health and wellness a way of life. As a
Designate Store Manager
, you'll support stores across your region, bringing leadership, coaching and commercial expertise wherever it's needed most.
This is an exciting opportunity for an experienced retail leader who enjoys variety, thrives on new challenges and is ready to develop towards a permanent Store Manager position.
You'll work closely with Store Managers and Regional Managers, helping teams succeed while building the knowledge and experience to take the next step in your career.
- What you'll be doing
- Support stores across the region, leading by example to deliver exceptional customer experiences and strong commercial results.
- Coach and develop colleagues, helping teams build confidence, capability and product knowledge.
- Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
- Drive operational excellence by supporting stock accuracy, compliance, visual merchandising and promotional activity.
- Work collaboratively with Store Managers and the Regional Manager to improve performance and share best practice across the region.
- Build the skills, knowledge and experience needed to step confidently into a permanent Store Manager role.
- What you'll bring
- Experience leading teams in a retail or hospitality environment, with a passion for developing others.
- Strong communication and relationship-building skills, with the ability to inspire and motivate teams.
- Commercial awareness and confidence using insight to improve store performance.
- Adaptability, organisation and a willingness to travel across your region to support different stores.
- A passion for health and wellness, with curiosity to keep learning and developing your expertise.
Benefits
- 28 days' holiday, including bank holidays.
- Holiday purchase scheme.
- 24/7 Virtual GP access.
- Annual free at-home health testing kit (after 6 months' service).
- Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support.
- Workplace pension (auto-enrolment applies).
- Life assurance (2x salary, after 6 months' service).
- £50 colleague product allowance on Holland & Barrett products (after 6 months' service).
- 25% colleague discount in store and online.
- Access to cashback and discounts from a wide range of retailers.
- Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps.
- Cycle to Work scheme.
- About Holland & Barrett
For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing.
Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.
Inclusion & accessibility statement
At Holland & Barrett, we believe diverse perspectives make us stronger.
We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive.
If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.
We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.
- Documents
- Designate Store Manager JD 2025. pdf (54.08 KB)
- #J-18808-Ljbffr
Designate Store Manager (41889) employer: Holland & Barrett
Holland & Barrett in Oxford is an exceptional employer that prioritises the well-being of its employees while fostering a vibrant and supportive work culture. With generous benefits such as up to 28 days of annual leave and product discounts, the company encourages personal and professional growth, making it an ideal place for those passionate about health and wellness to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Designate Store Manager (41889)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Holland & Barrett, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Holland & Barrett!
We think you need these skills to ace Designate Store Manager (41889)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Holland & Barrett, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Holland & Barrett and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Holland & Barrett that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Holland & Barrett
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
