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- Tasks: Lead and motivate a high-performing team while delivering exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive workplace that values diverse perspectives and personal growth.
- Why this job: Embrace daily challenges and grow your leadership skills in a dynamic environment.
- Qualifications: Retail or customer service experience with a passion for health and wellness.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: Permanent
Store Location: The Precinct, Coventry
Working Pattern: 38.75 hours per week
Hourly Rate: £14.42 per hour
Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow?
At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities.
What You'll Do
- Partner with your Store Manager to lead and motivate a high‑performing team.
- Coach colleagues to deliver world‑class service and build lasting customer relationships.
- Maintain a customer‑first approach, ensuring the store runs smoothly and efficiently.
- Drive commercial performance by managing sales, cost control, and operational excellence.
- Ensure stock accuracy, visual standards, and promotional execution are always on point.
- Uphold high standards of compliance, safety, and wellbeing across the store.
- Support recruitment, onboarding, and development to help your team perform at their best.
- Complete product training and keep up to date with new health and wellness trends.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who You Are
- A confident and adaptable leader who thrives in a fast‑paced retail environment.
- A clear communicator who can coach, motivate, and build trust within your team.
- Commercially aware, with a focus on achieving goals and improving store performance.
- Passionate about health, wellness, and continuous learning.
- Experienced in retail or customer service, with the ambition to take the next step in leadership.
- Comfortable using technology to enhance customer experience and manage day‑to‑day operations.
What We Offer
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Assistant Manager in Coventry employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Coventry
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer service. We want to hear how you’ve made a difference, so be ready to share those experiences during your chat.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager in Coventry
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven performance in previous roles. Use specific examples to show us what you can bring to the table!
Emphasise Customer Experience: Since delivering exceptional customer experiences is key for us, share any relevant experiences where you've gone above and beyond for customers. This will help us understand your commitment to a customer-first approach.
Be Authentic: We love genuine personalities! Don’t be afraid to let your passion for health and wellness shine through in your application. Share why you're excited about this role and how it aligns with your values.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Holland & Barrett
✨Know the Company Inside Out
Before your interview, make sure you research Holland & Barrett thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated colleagues, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Holland & Barrett places a strong emphasis on delivering exceptional customer service. Be ready to discuss how you've previously enhanced customer experiences and built lasting relationships. Think of specific instances where your actions made a positive impact on customers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Practice responding to questions like, 'How would you manage a conflict within your team?' or 'What steps would you take to improve store performance?' This will help you think on your feet during the interview.