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For Companies At a Glance
- Tasks: Lead and motivate a high-performing team while delivering exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy up to 28 days annual leave, discounts, and wellbeing support.
- Why this job: Shape a healthier world while advancing your retail career.
- Qualifications: Retail or customer service experience with leadership ambition.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 28000 - 42000 £ per year.
Overview
- Job Type: Permanent
- Store Location: Regent Arcade, Cheltenham
- Working Pattern: 38.75 hours per week
- Hourly Rate: £13.85 per hour
Do you enjoy leading by example and helping others reach their potential? Are you driven by delivering exceptional customer experiences and achieving results? Looking for a role where every day brings new challenges and opportunities to grow? At Holland & Barrett, our Assistant Store Managers play a vital role in driving performance, supporting their teams, and inspiring healthier lives across our communities.
What You'll Do
- Partner with your Store Manager to lead and motivate a high-performing team.
- Coach colleagues to deliver world-class service and build lasting customer relationships.
- Maintain a customer-first approach, ensuring the store runs smoothly and efficiently.
- Drive commercial performance by managing sales, cost control, and operational excellence.
- Ensure stock accuracy, visual standards, and promotional execution are always on point.
- Uphold high standards of compliance, safety, and wellbeing across the store.
- Support recruitment, onboarding, and development to help your team perform at their best.
- Complete product training and keep up to date with new health and wellness trends.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who You Are
- A confident and adaptable leader who thrives in a fast-paced retail environment.
- A clear communicator who can coach, motivate, and build trust within your team.
- Commercially aware, with a focus on achieving goals and improving store performance.
- Passionate about health, wellness, and continuous learning.
- Experienced in retail or customer service, with the ambition to take the next step in leadership.
- Comfortable using technology to enhance customer experience and manage day-to-day operations.
What We Offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing.
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to take the next step in your retail career? Apply today and become an Assistant Manager at Holland & Barrett, where your leadership helps shape a healthier, happier world. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Assistant Manager in Cheltenham employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holland & Barrett's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Assistant Manager, especially around leadership and customer service.
✨Tip Number 3
Show your passion for health and wellness! Be ready to share your thoughts on current trends in the industry and how they relate to the role. This will demonstrate your enthusiasm and commitment to the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your eagerness for the position.
We think you need these skills to ace Assistant Manager in Cheltenham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see how your passion aligns with our mission at Holland & Barrett!
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. We love seeing how you've led teams or improved performance in past roles, so don’t hold back!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Assistant Manager role. Share specific examples of how you've motivated teams and delivered exceptional customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Holland & Barrett
✨Know the Company Inside Out
Before your interview, make sure you research Holland & Barrett thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Since the role focuses on delivering exceptional customer experiences, be ready to discuss how you've handled customer service challenges in the past. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
