At a Glance
- Tasks: Lead a team, inspire colleagues, and ensure exceptional customer experiences.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy 28 days annual leave, discounts, and wellbeing support.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Retail or customer service experience; passion for health and wellness.
The predicted salary is between 21840 - 21840 £ per year.
Job Type: Permanent
Store Location: Lion Yard Centre, Cambridge
Working Pattern: 15 hours per week
Hourly Rate: £14.00 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people’s wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What You'll Do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer‑first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who You Are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What We Offer
- Up to 28 days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to ‘Wellhub’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day. Vacancies may close once sufficient applications are received, so please apply as soon as possible to avoid disappointment.
Supervisor in Cambridge employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Holland & Barrett. Understand their values and how they prioritise customer wellbeing. This will help you connect your experiences to what they care about.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or motivated others. Be ready to share these during your interview to show how you can inspire colleagues and drive performance.
✨Tip Number 3
Show your passion for health and wellness! Whether it's through personal experiences or professional ones, let your enthusiasm shine. This will resonate with the hiring team and demonstrate that you're a great fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Holland & Barrett. So, get your application in ASAP!
We think you need these skills to ace Supervisor in Cambridge
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or motivating others. We want to see how you can inspire your colleagues and drive performance, so share specific examples that showcase your leadership style.
Emphasise Customer Service Experience: Since delivering great customer experiences is key for us, be sure to mention any relevant retail or customer service experience. Talk about how you've gone above and beyond to help customers and create a positive atmosphere in previous roles.
Be Authentic and Passionate: We love candidates who are genuinely passionate about health and wellness. In your application, let your enthusiasm shine through! Share why you care about helping others make positive choices and how that aligns with our mission at Holland & Barrett.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Holland & Barrett
✨Know the Company
Before your interview, take some time to research Holland & Barrett. Understand their values, mission, and the products they offer. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can inspire colleagues and drive performance in the store.
✨Emphasise Customer Service
Holland & Barrett is all about delivering great customer experiences. Think of specific instances where you've gone above and beyond for customers. Highlight your ability to maintain a customer-first culture and how you can contribute to making every customer feel valued.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Ask about opportunities for growth and how they support employee wellbeing.