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- Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career and make a positive impact on customers' health and wellbeing.
- Qualifications: Previous retail experience, strong communication skills, and a passion for health products are essential.
- Other info: Embrace diversity and inclusion while progressing through accredited training programmes.
Job Type: Permanent
Store Location: High Street, Godalming
Hours: 20 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding Holland & Barrett's commitment to health and wellness will help you align your answers during interviews and demonstrate your passion for their products.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated colleagues or improved customer service, as this is crucial for a Supervisor position.
✨Tip Number 3
Research common challenges faced in retail environments and think about how you would handle them. Being able to discuss these scenarios will show your ability to work under pressure and manage difficult situations effectively.
✨Tip Number 4
Prepare to discuss your knowledge of health and wellness products. Being able to speak confidently about the benefits of various products will set you apart and demonstrate your enthusiasm for the role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness, as well as your enthusiasm for the role. Mention how your values align with Holland & Barrett's EPIC values and how you can contribute to their mission.
Highlight Relevant Skills: In your application, emphasise your organisational and planning skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed challenging situations in previous roles.
Showcase Your Product Knowledge: Demonstrate your interest in health and wellness products by mentioning any relevant training or knowledge you have. This could include personal experiences or any courses you've taken related to the industry.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your previous leadership experiences, even if they were informal. Highlight how you motivated colleagues or resolved conflicts, showcasing your ability to inspire and guide others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to handle challenging situations and be ready to explain your thought process and the outcomes.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, do some research on the products offered by the company. Being knowledgeable about their offerings will demonstrate your commitment and readiness to learn.
