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- Tasks: Lead and coach a team while ensuring top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace a culture that celebrates diversity and personal growth.
Job Type: Fixed-Term
Store Location: Tesco Extra, Cables Retail Park
Hours: 20 hours per week
Salary: £12.80 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer? Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we'd like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Supervisor employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you've successfully led a team or managed a project. Be ready to share specific examples that highlight your ability to motivate and guide others.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle challenging customer service scenarios, as this role requires excellent communication and problem-solving skills.
✨Tip Number 4
Demonstrate your passion for health and wellness by discussing any personal experiences or interests related to the industry. This will show your genuine enthusiasm for the role and align with the company's mission.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Supervisor position at Holland & Barrett. Tailor your application to highlight how your experience aligns with their expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous retail experience and any leadership roles you've held. Use specific examples to demonstrate your organisational skills and ability to work under pressure.
Showcase Your Passion: Express your enthusiasm for health and wellness in your application. Mention any relevant knowledge or personal experiences that reflect your passion for the products and the industry.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Prepare to discuss your previous retail experience and how you've successfully led or coached a team. Highlight any instances where you motivated colleagues or resolved conflicts, showcasing your ability to lead effectively in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of challenging situations you've faced in retail and how you handled them. This will demonstrate your ability to remain calm and effective in a busy store setting.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, do some research on the products offered by Holland & Barrett. Being knowledgeable about their offerings will show your commitment to the role and your eagerness to learn.
