Supervisor

Supervisor

Epsom Full-Time No home office possible
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At a Glance

  • Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
  • Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
  • Benefits: Earn ÂŁ13.95 per hour, enjoy 25% discount, and 28 days annual leave pro rata.
  • Why this job: Kickstart your retail leadership career and make a real impact on customer wellbeing.
  • Qualifications: Previous retail experience and strong communication skills are essential.
  • Other info: Embrace diversity and grow in a supportive, inclusive workplace.

Job Description

Job Type: Permanent 

Store Location: Ashley Centre, Epsom

Hours: 15 hours per week

Salary: ÂŁ13.95 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?

Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress.  You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.   

You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

  • Previous retail experience
  • Organisation and planning skills to lead a team of colleagues daily
  • Excellent communication
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment
  • Passion and enthusiasm for our products
  • The ability to complete regular computer-based training to ensure exceptional product knowledge
  • The ability to be agile and flexible to multi-task and achieve the best results

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. 

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#Li-DNI

Documents

  • Retail Supervisor JD.pdf (107.14 KB)

 

Supervisor employer: Holland & Barrett International Limited

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Retail Supervisor in Epsom, you'll benefit from a competitive salary, generous colleague discounts, and comprehensive training programmes that pave the way for career advancement within the largest health and wellness retailer in Europe. Join us to be part of a diverse team that values your unique contributions while empowering you to help others lead healthier lives.
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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your previous retail experience and how it relates to the role of a Supervisor. We want to hear about your leadership skills and how you've handled challenges in the past.

✨Tip Number 3

Show off your passion! During the interview, let your enthusiasm for health and wellness shine through. Talk about your favourite products and why you believe in the brand. This will help you stand out as a candidate who truly cares about the company's mission.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!

We think you need these skills to ace Supervisor

Customer Service
Retail Experience
Leadership Skills
Coaching Skills
Financial Performance Management
Sales Target Achievement
Stock Accuracy Maintenance
Health and Safety Compliance
Organisation and Planning Skills
Excellent Communication
Ability to Work Under Pressure
Product Knowledge
Agility and Flexibility
Multi-tasking

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for customer service and health & wellness shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team!

Tailor Your CV: Make sure your CV highlights your previous retail experience and any leadership roles you've had. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your organisation and planning skills!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your experiences and skills effectively without unnecessary fluff. Remember, we’re looking for someone who can handle pressure and challenging situations!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our company there!

How to prepare for a job interview at Holland & Barrett International Limited

✨Know Your Stuff

Make sure you brush up on the company's products and services. Being able to discuss their health and wellness offerings shows your passion and enthusiasm, which is key for a role like this.

✨Showcase Your Leadership Skills

Prepare examples from your previous retail experience where you've successfully led a team or handled challenging situations. This will demonstrate your ability to coach and inspire others, which is crucial for a Supervisor.

✨Practice Communication

Since excellent communication is a must, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job.

✨Embrace the EPIC Values

Familiarise yourself with the company's EPIC values: Expertise, Pioneering, Inclusive, Caring. Think of ways you can embody these values in your responses, showing that you're not just a fit for the role but also for the company culture.

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