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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace our EPIC values and embark on accredited training to become a Health & Wellness specialist.
Job Description
Job Type: Permanent
Store Location: Wellington Street, Teignmouth
Hours: 24 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Documents
- Retail Supervisor JD.pdf (107.14 KB)
Supervisor employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding Holland & Barrett's commitment to health and wellness will help you align your answers during interviews and demonstrate your passion for their products.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated colleagues or improved team performance, as this is crucial for a Supervisor position.
✨Tip Number 3
Brush up on your product knowledge related to health and wellness. Being able to discuss popular products or trends in the industry can set you apart and show your enthusiasm for the role.
✨Tip Number 4
Prepare for situational questions that assess your ability to handle pressure and challenging situations. Think of examples from your past experiences where you successfully managed difficult customer interactions or resolved conflicts within a team.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Use specific examples that demonstrate your ability to lead a team, manage stock, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your enthusiasm for the role. Mention how your previous experiences align with the company's values and the job requirements.
Highlight Relevant Skills: In your application, emphasise your organisational skills, ability to work under pressure, and excellent communication. Provide examples of how you've successfully managed challenging situations in a retail environment.
Showcase Your Commitment to Training: Mention your willingness to complete the necessary training programmes, such as 'Qualified to Advise' and 'Healthy Expert'. This shows your commitment to becoming a specialist in health and wellness.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to lead and coach a team. Prepare to discuss your previous leadership experiences, even if they were informal, and highlight how you motivated others and handled challenges.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and challenging situations. Think of scenarios from your past where you successfully managed difficult customer interactions or team dynamics, and be ready to share these stories.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, do some research on the products offered by the company. Being knowledgeable about their offerings will not only impress your interviewers but also show your commitment to the role.
