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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Training includes accredited qualifications to enhance your expertise in health and wellness.
Job Description
Job Type: Permanent
Store Location: New Walk, Kingfisher Centre
Hours: 30 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we'll provide you with all the tools to progress. You'll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we'd like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Documents
- Retail Supervisor JD.pdf (107.14 KB)
Supervisor employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the products and services offered by Holland & Barrett will not only help you during the interview but also show your genuine passion for the role.
✨Tip Number 2
Highlight your previous retail experience in conversations. Be ready to discuss specific examples of how you've successfully led a team or handled challenging situations, as this will demonstrate your leadership potential.
✨Tip Number 3
Prepare to showcase your communication skills. Practice articulating your thoughts clearly and confidently, as effective communication is key in a supervisory role, especially when coaching colleagues.
✨Tip Number 4
Demonstrate your flexibility and ability to multitask. Think of instances where you've successfully managed multiple responsibilities at once, as this will resonate well with the fast-paced environment of retail.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Emphasise any previous roles where you led a team or provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness. Mention specific examples of how you've successfully handled challenging situations in a retail environment and how you embody the company's EPIC values.
Highlight Relevant Skills: In your application, clearly outline your organisational and planning skills. Provide examples of how you've managed tasks under pressure and contributed to a team's success in a fast-paced setting.
Show Enthusiasm for the Brand: Demonstrate your enthusiasm for Holland & Barrett's products and mission. Research their offerings and mention how your personal values align with their commitment to health and wellness in your application.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Prepare to discuss your previous retail experience and how you've successfully led a team or managed challenging situations. Highlight any instances where you coached colleagues or improved team performance, as this is crucial for a supervisory role.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle pressure and make decisions in a fast-paced environment. Think of examples where you've effectively managed stress or resolved conflicts, showcasing your problem-solving skills.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, it’s beneficial to have some knowledge about the products offered. Research the company’s offerings and be prepared to discuss your interest in health and wellness, which will demonstrate your commitment to the role.
