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For Companies At a Glance
- Tasks: Lead a dynamic team and manage daily store operations with a focus on customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a passionate team dedicated to wellness and personal growth in a supportive environment.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusivity while embarking on a rewarding career journey.
The predicted salary is between 27280 - 40920 £ per year.
Job Type: Permanent
Store Location: Queensway, London
Hours: 38.75 hours per week
Salary: Up to GBP34,100 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Retail Store Manager , you\’ll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You\’ll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our \”Qualified to Advise\” and \”Healthy Expert\” qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Store Manager Designate employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight your experience in coaching and motivating staff, as this is crucial for the Store Manager role.
✨Tip Number 3
Brush up on your sales analysis skills. Be ready to discuss how you've used sales figures to drive performance in previous roles, as this will show your ability to meet targets.
✨Tip Number 4
Demonstrate your customer service expertise by preparing scenarios where you've handled challenging situations. This will showcase your ability to maintain high standards in a fast-paced environment.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role of Store Manager Designate.
Highlight Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles, as this is crucial for the position.
Showcase Your Commitment to Training: Mention your willingness to complete regular computer-based training and any relevant qualifications you may have. Highlight your eagerness to become a Health & Wellness specialist and your commitment to continuous learning.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
As a Store Manager Designate, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams effectively. Discuss how you've motivated and developed team members in the past, and be ready to explain your approach to setting clear expectations and driving performance.
✨Understand Sales Metrics
Familiarise yourself with key retail metrics and be ready to discuss how you analyse sales figures. Show that you can use this data to make informed decisions that align with company goals.
✨Embrace the Company Values
Holland & Barrett values diversity and inclusion. Be sure to express your alignment with their EPIC values (Expertise, Pioneering, Inclusive, Caring) and provide examples of how you've embodied these principles in your work.
