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- Tasks: Lead a team, manage store operations, and ensure top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a salary up to £33,000, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills.
- Qualifications: Previous retail management experience and strong communication skills are essential.
- Other info: Embrace diversity and inclusivity in a supportive workplace that values your unique background.
The predicted salary is between 26400 - 39600 £ per year.
Job Type: Permanent
Store Location: Clarence Street, Kingston
Hours: 38.75 hours per week
Salary: Up to £33,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager Designate employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during any interviews or discussions.
✨Tip Number 2
Prepare examples from your previous retail management experience that showcase your leadership skills. Highlight situations where you successfully motivated a team or improved sales performance.
✨Tip Number 3
Practice your communication skills, as they are crucial for this role. Be ready to discuss how you handle challenging situations and maintain excellent customer service under pressure.
✨Tip Number 4
Research the latest trends in health and wellness retail. Being knowledgeable about current market trends can set you apart and show your dedication to becoming a Health & Wellness specialist.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your communication and people management skills. Use specific examples that demonstrate your ability to work under pressure and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role.
Highlight Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully motivated teams and achieved sales targets in previous roles.
Showcase Your Flexibility: Demonstrate your agility and flexibility in your application. Share experiences where you successfully multi-tasked or adapted to changing circumstances in a fast-paced retail environment.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
As a Store Manager Designate, demonstrating your enthusiasm for customer service is crucial. Prepare examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Highlight Your Leadership Skills
Be ready to discuss your experience in managing teams. Share specific instances where you successfully recruited, trained, or motivated staff, as this will showcase your ability to build a high-performing team.
✨Understand Sales Metrics
Familiarise yourself with key retail metrics and be prepared to discuss how you've used sales figures to drive performance in the past. This shows that you can analyse data effectively and make informed decisions.
✨Embrace the Company Values
Holland & Barrett values diversity and inclusion. Be sure to express your alignment with their EPIC values (Expertise, Pioneering, Inclusive, Caring) and provide examples of how you've embodied these principles in your work.
