Store Manager

Store Manager

Kilmarnock Full-Time 24500 - 31500 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and manage daily store operations.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be a brand ambassador and make a positive impact on customers' health and wellness.
  • Qualifications: Previous retail management experience and excellent communication skills are essential.
  • Other info: Embrace diversity and inclusivity while thriving in a supportive workplace culture.

The predicted salary is between 24500 - 31500 ÂŁ per year.

Job Description

Job Type: Permanent

Store Location: The Cross, Kilmarnock

Hours: 38.85 hours per week

Salary: Up to ÂŁ29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett.  You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

  • Previous retail management experience
  • Excellent communication and people management skills
  • The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
  • The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
  • Passion and enthusiasm for our products
  • The ability to complete regular computer-based training to ensure exceptional product knowledge.
  • The ability to be agile and flexible to multi-task and achieve the best results.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. 

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

 

Store Manager employer: Holland & Barrett International Limited

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Store Manager in Kilmarnock, you will benefit from comprehensive training programmes, including accredited qualifications, alongside a generous colleague discount and 28 days of annual leave. Join a diverse team that values your unique contributions and supports your growth in the health and wellness sector.
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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you demonstrate your passion during interviews and show that you're aligned with their mission.

✨Tip Number 2

Prepare examples of your previous retail management experience that highlight your leadership skills. Be ready to discuss how you've successfully motivated teams, handled challenging situations, and achieved sales targets in a fast-paced environment.

✨Tip Number 3

Research the latest trends in health and wellness retail. Being knowledgeable about current market trends can set you apart from other candidates and show your enthusiasm for the industry.

✨Tip Number 4

Network with current or former employees of Holland & Barrett if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Store Manager

Retail Management Experience
Customer Service Excellence
Team Leadership
Coaching and Training Skills
Sales Target Achievement
Stock Management
Health and Safety Compliance
Analytical Skills
Financial Performance Analysis
Communication Skills
Problem-Solving Skills
Flexibility and Agility
Product Knowledge
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples that demonstrate your ability to lead a team and handle challenging situations.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role of Store Manager.

Highlight Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles.

Showcase Your Flexibility: Demonstrate your agility and flexibility in your application. Share experiences where you successfully multi-tasked or adapted to fast-paced environments, as this is crucial for the Store Manager position.

How to prepare for a job interview at Holland & Barrett International Limited

✨Show Your Passion for Customer Service

As a Store Manager, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the brand's values.

✨Highlight Your Leadership Skills

Discuss your experience in leading teams effectively. Share stories about how you've motivated staff, handled conflicts, or improved team performance. This will show that you can build a high-performing team as required by the role.

✨Demonstrate Your Analytical Skills

Since the role involves understanding sales figures, be ready to discuss how you've used data to drive performance in past positions. Prepare to explain how you set targets and achieved them through strategic planning.

✨Emphasise Your Flexibility and Agility

Retail environments can be fast-paced and unpredictable. Share examples of how you've successfully managed multiple tasks or adapted to sudden changes in your previous jobs. This will illustrate your ability to thrive under pressure.

Store Manager
Holland & Barrett International Limited
Location: Kilmarnock
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