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For Companies At a Glance
- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £13.15 per hour, enjoy a 25% discount, and receive 28 days annual leave pro rata.
- Why this job: Be a health ambassador and make a positive impact on customers' lives.
- Qualifications: No prior retail experience needed; just bring your passion and teamwork skills.
- Other info: Join a diverse team committed to your wellbeing and career growth.
Job Description
Job Type: 3 Month Fixed-Term Contract
Store Location: 12-13 Apple Market, Kingston
Hours: 10 hours per week
Salary: £13.15 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#Li-DNI
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Store colleague employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store colleague
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show your passion for health and wellness! Whether it's through personal experiences or interests, let your enthusiasm shine through. Talk about your favourite products or how you stay healthy – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! We recommend applying directly on the Holland & Barrett careers page. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Store colleague
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can be a health and wellness ambassador, so share any experiences or thoughts that highlight your passion!
Highlight Teamwork Skills: Since working well within a team is key for us, make sure to mention any relevant experiences where you've collaborated with others. Whether it's in school, sports, or previous jobs, teamwork is what we love to see!
Be Yourself: We value diversity and individuality at StudySmarter, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how it aligns with our EPIC values!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Holland & Barrett International Limited
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by the company. Being able to discuss specific items, especially those you’re passionate about, will show your enthusiasm and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, think of times when you helped someone or resolved an issue. This will demonstrate your compassionate and consultative approach.
✨Embrace the Company Values
Research Holland & Barrett’s EPIC values: Expertise, Pioneering, Inclusive, Caring. Be ready to discuss how you embody these values in your own life and how they align with your work ethic. This shows that you’re a good cultural fit for the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how the company supports employee wellbeing. This not only shows your interest but also helps you gauge if the company is the right fit for you.
