Retail Assistant

Retail Assistant

New Milton Temporary No home office possible
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At a Glance

  • Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
  • Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a diverse team, learn about health products, and make a positive impact on customers' lives.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and a passion for wellness.
  • Other info: This is a 12-week fixed-term contract with flexible hours, perfect for students!

Job Description

Job Type: 12 Week Fixed-Term Contract

Store Location: Station Road, New Milton

Hours: 10 hours per week

Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI

Retail Assistant employer: Holland & Barrett International Limited

Holland & Barrett is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Retail Assistant in New Milton, you'll benefit from comprehensive training, a generous colleague discount, and the opportunity to specialise in areas of personal interest, all while being part of a team that values diversity and celebrates unique experiences. Join us in our mission to empower healthier lives and enjoy a rewarding career with one of Europe's leading health and wellness retailers.
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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your consultative approach and ability to work well within a team.

✨Tip Number 3

Research the latest trends in health and wellness, particularly in areas like nutrition and beauty. Being knowledgeable about current products and trends will set you apart as a candidate who is genuinely interested in the role.

✨Tip Number 4

Prepare to discuss how you embody the EPIC values of Holland & Barrett. Think of specific examples from your life that demonstrate your expertise, pioneering spirit, inclusivity, and caring nature, as these are key to thriving in their workplace.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Compelling CV: Create a CV that showcases your relevant skills, even if you lack direct retail experience. Emphasise your ability to work in a team, your positive attitude, and any customer service experience you may have.

Write a Strong Cover Letter: In your cover letter, express your passion for health and wellness and your enthusiasm for the role. Mention specific examples of how you embody the company's EPIC values and how you can contribute to their mission.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Holland & Barrett International Limited

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to assist others, even if it's from previous experiences outside of retail.

✨Demonstrate Teamwork Skills

Since the role requires working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or activities where you contributed positively to the team's success.

✨Familiarise Yourself with Products

Take some time to learn about the health and wellness products offered by the company. Being knowledgeable about their range will show your commitment and help you answer questions confidently during the interview.

✨Embrace the Company Values

Understand the company's EPIC values (Expertise, Pioneering, Inclusive, Caring) and think of ways you can embody these in your responses. Sharing personal stories that align with these values can make a strong impression.

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