Retail Assistant

Retail Assistant

Saint Helens Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
  • Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a diverse team, promote wellness, and gain valuable retail training in a supportive environment.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for health and wellness.
  • Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.

Job Description

Job Type: Permanent

Store Location: Tesco Extra, Linkway

Hours: 10 hours per week

Salary: £13.15 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI

Retail Assistant employer: Holland & Barrett International Limited

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Retail Assistant at our Tesco Extra location, you'll enjoy a competitive salary, generous colleague discounts, and the opportunity to specialise in areas of interest while receiving industry-leading training. We celebrate diversity and inclusivity, ensuring every team member feels valued and empowered to thrive in their career journey with us.
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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively impacted customer experiences in previous roles, even if they weren't in retail. This will highlight your compassionate and consultative approach.

✨Tip Number 3

Research common retail scenarios and challenges, especially in health and wellness. Being able to discuss how you'd handle specific situations can set you apart from other candidates.

✨Tip Number 4

Network with current or former employees of Holland & Barrett. They can provide insights into the company culture and expectations, which can be invaluable for tailoring your approach during the application process.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Highlight your passion for customer service and any relevant skills in your application.

Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description, such as teamwork, a positive attitude, and a passion for health and wellness. Use specific examples from your past experiences that demonstrate these traits.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Holland & Barrett's EPIC values and express your eagerness to contribute to their mission of promoting health and wellness.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Holland & Barrett International Limited

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond in previous roles or situations, even if they weren't in retail.

✨Demonstrate Teamwork Skills

Since this role requires working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or team activities where you contributed positively.

✨Familiarise Yourself with Health and Wellness Products

Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This will show that you're genuinely interested in the role and the company's mission.

✨Emphasise Your Positive Attitude

A positive attitude is key for this position. Be sure to convey your upbeat nature during the interview and provide examples of how you maintain positivity in challenging situations.

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