Retail Assistant

Retail Assistant

Renfrew Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a supportive team that values diversity and empowers you to thrive in your career.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
  • Other info: Flexible hours available at Intu Braehead Shopping Centre, perfect for students!

Job Description

Job Type: Permanent

Store Location: Intu Braehead Shopping Centre, Renfrew

Hours: 10 hours per week

Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI

Retail Assistant employer: Holland & Barrett International Limited

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Retail Assistant at our Intu Braehead Shopping Centre location, you'll enjoy competitive pay, generous colleague discounts, and comprehensive training to enhance your skills in health and wellness. We celebrate diversity and inclusivity, ensuring every team member feels valued and empowered to thrive in their career journey.
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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with the products and services offered by Holland & Barrett. Understanding their range, especially in areas like nutrition and wellness, will help you engage confidently with customers and demonstrate your passion for the brand.

✨Tip Number 2

Showcase your customer service skills during any interactions, whether it's in person or online. Practice active listening and be ready to discuss how you can create a positive shopping experience for customers.

✨Tip Number 3

Emphasise your teamwork abilities. Retail is all about collaboration, so be prepared to share examples of how you've successfully worked with others in previous roles or group activities.

✨Tip Number 4

Demonstrate your enthusiasm for health and wellness. Whether through personal experiences or interests, showing that you genuinely care about the industry can set you apart from other candidates.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Compelling CV: Create a CV that showcases your customer service skills, teamwork abilities, and any relevant experiences. Even if you lack retail experience, emphasise transferable skills such as communication and problem-solving.

Write a Personalised Cover Letter: Draft a cover letter that reflects your passion for health and wellness, and your enthusiasm for the role. Mention specific reasons why you want to work at Holland & Barrett and how you embody their EPIC values.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

How to prepare for a job interview at Holland & Barrett International Limited

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to assist someone in the past, even if it's not from a retail background.

✨Demonstrate Teamwork Skills

Since this role requires working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or activities where you contributed positively to the team's success.

✨Familiarise Yourself with Health and Wellness Products

Take some time to research Holland & Barrett's product range. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions more effectively.

✨Emphasise Your Positive Attitude

A positive attitude is key in retail. Be ready to share how you maintain a cheerful disposition, even in challenging situations. This will demonstrate that you can contribute to a welcoming store environment.

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