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- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a supportive team that values diversity and empowers you to thrive in your career.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
- Other info: Flexible hours available at Intu Shopping Centre, Derby, with opportunities for personal growth.
Job Type: Permanent
Store Location: Intu Shopping Centre, Derby
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of our customer contact and paramount in our business's success. You'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You'll complete our industry-leading retail operational training to become qualified to advise across our vast range of products. You can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand; we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don't require prior retail experience; whilst advantageous, we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers.
- A positive attitude and driven nature.
- A passion and enthusiasm for our products.
- Basic IT skills to use the in-store technology.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research common retail scenarios and challenges, especially in health and wellness. Being able to discuss how you'd handle specific situations can set you apart from other candidates.
✨Tip Number 4
Demonstrate your enthusiasm for the role by asking insightful questions about the team dynamics and training opportunities during your interview. This shows you're genuinely interested in growing with the company.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any relevant experience, even if it's not directly in retail, and showcase your passion for health and wellness.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific reasons why you want to work at Holland & Barrett and how you embody their EPIC values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond in previous roles or situations, even if they weren't in retail.
✨Demonstrate Teamwork Skills
Since this role requires working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or team activities where you contributed positively.
✨Familiarise Yourself with the Products
Research Holland & Barrett's product range before the interview. Being knowledgeable about their health and wellness products will show your genuine interest and help you stand out as a candidate.
✨Embrace the Company Values
Understand the EPIC values of Holland & Barrett: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your work ethic and interactions with customers.
