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- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
- Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team, learn about health products, and make a positive impact on customers' lives.
- Qualifications: No prior retail experience needed; just bring a positive attitude and a passion for wellness.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
Job Type: Permanent
Store Location: Sandgate Road, Folkestone
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer? Our Retail Assistants are the central point of our customer contact and paramount in our business's success. You'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You’ll complete our industry-leading retail operational training to become qualified to advise across our vast range of products. You can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand; we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don’t require prior retail experience; whilst advantageous, we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers.
- A positive attitude and driven nature.
- A passion and enthusiasm for our products.
- Basic IT skills to use the in-store technology.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Retail Assistant employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research common retail scenarios and challenges, especially in health and wellness. Being prepared to discuss how you'd handle these situations can set you apart from other candidates.
✨Tip Number 4
Emphasise your teamwork abilities by sharing experiences where you've successfully collaborated with others. This aligns with the company's focus on working well within a team.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Compelling CV: Create a CV that showcases your relevant skills, even if you lack direct retail experience. Emphasise your ability to work in a team, your positive attitude, and any customer service experience you may have.
Write a Personalised Cover Letter: In your cover letter, express your passion for health and wellness and your enthusiasm for the role. Mention specific reasons why you want to work for Holland & Barrett and how you can contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from non-retail settings.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support and uplift your colleagues.
✨Familiarise Yourself with Health and Wellness Products
Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This will show your commitment to becoming a knowledgeable ambassador for their brand.
✨Embrace the Company Values
Understand the EPIC values (Expertise, Pioneering, Inclusive, Caring) that the company stands for. Be ready to explain how you embody these values in your own life and how they align with your approach to customer service.
