At a Glance
- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
- Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
- Why this job: Be part of a diverse team, learn about health products, and make a positive impact on customers' lives.
- Qualifications: No prior retail experience needed; just bring a positive attitude and a passion for wellness.
Job Type: Permanent
Store Location: County Mall, Crawley
Hours: 11 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of our customer contact and paramount in our business's success. You'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You’ll complete our industry-leading retail operational training to become qualified to advise across our vast range of products. You can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand; we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don’t require prior retail experience; whilst advantageous, we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers.
- A positive attitude and driven nature.
- A passion and enthusiasm for our products.
- Basic IT skills to use the in-store technology.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Contact Details:
Holland & Barrett International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Crawley
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research common retail scenarios and think about how you would handle them. Being able to discuss these during your conversation will show your proactive attitude and readiness for the role.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Retail Assistant in Crawley
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Highlight your passion for customer service and any relevant skills in your application.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job. Emphasise teamwork, a positive attitude, and any relevant interests in health and wellness products.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Holland & Barrett's EPIC values and express your eagerness to contribute to their mission.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your commitment to providing excellent service.
✨Familiarise Yourself with the Products
Before the interview, take some time to learn about the products offered by Holland & Barrett. Being knowledgeable about health and wellness products will show your genuine interest and help you stand out as a candidate.
✨Emphasise Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Demonstrate a Positive Attitude
A positive attitude is key in retail. During the interview, maintain an upbeat demeanour and convey your eagerness to learn and grow within the company. This will align with their values and show that you're a great fit for the team.
