Retail Assistant

Retail Assistant

Abergavenny Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
  • Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% colleague discount, and 28 days annual leave pro rata.
  • Why this job: Be a health ambassador, gain industry-leading training, and thrive in a diverse, inclusive workplace.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
  • Other info: Apply quickly as vacancies may close once enough applications are received!

Job Description

Job Type: Permanent

Store Location: High Street, Abergavenny

Hours: 10 hours per week

Salary: £12.50 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI

Retail Assistant employer: Holland & Barrett International Limited

At Holland & Barrett, we pride ourselves on being an exceptional employer, offering our Retail Assistants a vibrant work culture in the heart of Abergavenny. With a commitment to employee growth through industry-leading training and a focus on wellbeing, we provide a supportive environment where you can thrive. Enjoy competitive pay, generous colleague discounts, and the opportunity to be part of a diverse team that celebrates individuality while promoting health and wellness.
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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Show your passion for customer service during the interview. Share specific examples of how you've helped customers in the past, even if it's from a different context. This will demonstrate your consultative approach and positive attitude.

✨Tip Number 2

Familiarize yourself with Holland & Barrett's product range before your interview. Being knowledgeable about health and wellness products will help you stand out as a candidate who is genuinely interested in the role.

✨Tip Number 3

Emphasize your teamwork skills. Retail Assistants need to work well within a team, so be ready to discuss how you've collaborated with others in previous roles or projects.

✨Tip Number 4

Express your enthusiasm for learning and development. Mention your willingness to complete the retail operational training and any areas of specialization you're interested in, such as nutrition or beauty.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your passion for customer service and any relevant skills that align with the role of a Retail Assistant.

Tailor Your CV: Customize your CV to reflect your enthusiasm for health and wellness. Emphasize any teamwork experience, positive attitude, and consultative approach you have demonstrated in previous roles or activities.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the products and your commitment to delivering excellent customer service. Mention how your values align with the company's EPIC values (Expertise, Pioneering, Inclusive, Caring).

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure that all information is clear and concise, reflecting your professionalism and attention to detail.

How to prepare for a job interview at Holland & Barrett International Limited

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to assist someone in the past, even if it's not from a retail background.

✨Demonstrate Teamwork Skills

Since this role emphasizes working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or activities where you contributed positively to the team's success.

✨Emphasize Your Positive Attitude

A positive attitude is crucial in retail. During the interview, convey your upbeat nature and willingness to tackle challenges. Share stories that showcase your resilience and how you maintain a positive outlook.

✨Familiarize Yourself with Products

Research Holland & Barrett's product range before the interview. Being knowledgeable about their health and wellness products will show your genuine interest in the role and help you stand out as a candidate.

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