Retail Assistant

Retail Assistant

Abergavenny Temporary No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a supportive team that values diversity and empowers you to thrive in your career.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
  • Other info: Flexible hours with a focus on personal development and industry-leading training.

Job Description

Job Type: 8 Month Fixed-Term Contract

Store Location: High Street, Abergavenny

Hours: 10 hours per week

Salary: £13.15 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI

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Contact Detail:

Holland & Barrett International Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with the products and services offered by Holland & Barrett. Understanding their range, especially in areas like nutrition and wellness, will help you engage confidently with customers and demonstrate your passion for the brand.

✨Tip Number 2

Showcase your customer service skills during any interactions you have with the company, whether it's through networking or informal conversations. Highlighting your ability to connect with people can set you apart as a candidate who embodies the caring nature they seek.

✨Tip Number 3

Research the company's EPIC values (Expertise, Pioneering, Inclusive, Caring) and think of examples from your own experiences that align with these values. Being able to articulate how you embody these principles can make a strong impression during interviews.

✨Tip Number 4

Consider visiting the store location in Abergavenny before applying. Engaging with current staff and observing the store environment can provide valuable insights and help you tailor your approach when discussing your fit for the role.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness Products
Basic IT Skills
Consultative Selling
Adaptability
Time Management
Product Knowledge
Sales Promotion Techniques
Problem-Solving Skills
Attention to Detail
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Highlight your passion for customer service and any relevant skills in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise teamwork, a positive attitude, and any relevant interests in health and wellness products.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Holland & Barrett's EPIC values and express your eagerness to contribute to their mission.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Holland & Barrett International Limited

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond to assist someone in the past, even if it's not from a retail background.

✨Demonstrate Teamwork Skills

Since this role requires working well within a team, be prepared to discuss your experiences collaborating with others. Highlight any group projects or activities where you contributed positively to the team's success.

✨Familiarise Yourself with the Products

Take some time to learn about the health and wellness products offered by Holland & Barrett. Being knowledgeable about their range will show your genuine interest in the role and help you answer questions confidently.

✨Emphasise Your Positive Attitude

A positive attitude is key in retail. Be ready to share how you maintain a cheerful disposition, even in challenging situations. This will demonstrate that you can contribute to a welcoming store environment.

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