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For Companies At a Glance
- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £13.15 per hour, enjoy 25% discount, and 28 days annual leave pro rata.
- Why this job: Be a health ambassador and make a real difference in customers' lives.
- Qualifications: No prior retail experience needed; just bring your positive attitude and teamwork skills.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
Job Description
Job Type: PermanentÂ
Store Location:Â Whiteley Village, Fareham
Hours: 16 hours per week
Salary: £13.15 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#Li-DNI
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Retail Assistant employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Research Holland & Barrett and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about health and wellness.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your compassionate and consultative approach. We want to see how you’d handle real-life situations with customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows us you’re serious about the role and ready to represent our brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re proactive and keen to join our team.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and health and wellness shine through. We want to see that you’re genuinely excited about the role and our products!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Assistant role. Mention any relevant teamwork or customer service experiences that showcase your compassionate approach.
Keep It Clear and Concise: We appreciate a straightforward application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible.
How to prepare for a job interview at Holland & Barrett International Limited
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by Holland & Barrett. Being able to discuss specific items, especially those related to sport, nutrition, and beauty, will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, think about times when you helped someone or resolved an issue. This will demonstrate your compassionate and consultative approach.
✨Embrace the Company Values
Research Holland & Barrett’s EPIC values: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your own life and how they align with your personal beliefs. This will help you connect with the interviewers on a deeper level.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how the company supports employee wellbeing. This shows your genuine interest in the role and the company culture.
