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For Companies At a Glance
- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £12.65 per hour, enjoy 25% discount, and 28 days annual leave.
- Why this job: Be a health ambassador and make a positive impact on customers' lives.
- Qualifications: No prior experience needed; just bring your passion and positive attitude.
- Other info: Join a diverse team committed to your wellbeing and career growth.
Job Description
Job Type: Permanent
Store Location:Â Â Taff Street, Pontypridd
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#Li-DNI
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Retail Assistant employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Holland & Barrett careers page. This way, you can ensure your application gets the attention it deserves and you’ll be one step closer to joining our amazing team!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see that you're genuinely excited about helping others and promoting health and wellness.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how you align with our EPIC values, so don’t hold back!
Be Yourself: We value authenticity! Don’t be afraid to let your personality come through in your writing. Show us who you are and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Holland & Barrett International Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of products offered by Holland & Barrett. Being able to discuss your favourite items or areas of interest, like nutrition or beauty, will show your passion and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, any situation where you helped someone or resolved an issue can demonstrate your compassionate and consultative approach.
✨Embrace the Company Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, and Caring. Be prepared to discuss how you embody these values in your work ethic and interactions with others, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, opportunities for specialisation, or how the company supports its employees' wellbeing. It shows your genuine interest in the role and the company culture.
