At a Glance
- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £12.65 per hour, enjoy a 25% discount, and receive 28 days annual leave.
- Why this job: Be a health ambassador and make a real difference in customers' lives.
- Qualifications: No prior experience needed; just bring your positive attitude and teamwork skills.
- Other info: Join a diverse team committed to your wellbeing and career growth.
Job Description
Job Type: Permanent
Store Location:Â Teeside Shopping Park, Teeside
Working Pattern:Â 16 hours per week
Hourly Rate: £12.65 per hour
At Holland & Barrett we're more than just a retailer – we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.
What you'll do:
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Who you are:
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi-task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we'll provide full training
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
At Holland & Barrett, health and wellness isn't just what we do, it's who we are. In living our values we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
?? Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#LI-DNI
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Retail Assistant employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Holland & Barrett careers page. This way, you can stay updated on your application status and be one step closer to joining our amazing team!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see that you’re genuinely excited about the products and the role, so don’t hold back!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with our values. Even if you don’t have retail experience, showcase your teamwork and customer service abilities.
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to join our team at Holland & Barrett. Share any personal experiences or interests related to health and wellness that make you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Holland & Barrett International Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of products offered by the company. Understanding the health and wellness sector will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've demonstrated excellent customer service. Even if you don't have retail experience, think about times when you've helped someone or resolved a problem. This will highlight your compassionate and consultative approach.
✨Embrace the Company Values
Familiarise yourself with the company's EPIC values: Expertise, Pioneering, Inclusive, and Caring. Be ready to discuss how you embody these values in your work ethic and interactions with others, as this will show that you're a great cultural fit.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you too.