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For Companies At a Glance
- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £12.65 per hour, enjoy a 25% discount, and receive 28 days annual leave.
- Why this job: Be a health ambassador and make a positive impact on customers' lives.
- Qualifications: No prior experience needed; just bring a positive attitude and teamwork skills.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
Job Description
Job Type: PermanentÂ
Store Location:Â Westbrook Walk, High Street
Hours: 15 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
THE JOB
Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?
Then look no further…
Our Retail Assistants are the central point of our customer contact and paramount in our business's success, you'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.
THE PERSON
As an entry level role, we don't require prior retail experience whilst advantageous we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers
- A positive attitude and driven nature
- A passion and enthusiasm for our products
- Basic IT skills to use the in-store technology.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#Li-DNI
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Retail Assistant employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and consider your application, plus you’ll get updates straight from the source. Don’t miss out!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for customer service and health and wellness in your application. We want to see that you’re genuinely excited about the role and our products!
Tailor Your Application: Don’t just send a generic application! Take the time to highlight your teamwork skills and positive attitude, as these are key traits we’re looking for. Personalise your cover letter to reflect how you align with our EPIC values.
Keep It Clear and Concise: When writing your application, be clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets your message across effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Holland & Barrett International Limited
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by the company. Being able to discuss specific items, especially those you’re passionate about, will show your enthusiasm and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, think of times when you helped someone or resolved an issue. This will demonstrate your compassionate and consultative approach.
✨Embrace the Company Values
Research Holland & Barrett’s EPIC values: Expertise, Pioneering, Inclusive, Caring. Be ready to discuss how you embody these values in your own life and how they align with your personal beliefs. This will show that you’re a good cultural fit for the team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities, team dynamics, or how the company supports employee wellbeing. This shows your genuine interest in the role and the company, making you stand out as a candidate.