At a Glance
- Tasks: Deliver world-class customer service and maintain high store standards.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Earn £13.15 per hour, enjoy a 25% discount, and receive 28 days annual leave.
- Why this job: Be a health ambassador and make a positive impact on customers' lives.
- Qualifications: No prior experience needed; just bring a positive attitude and teamwork skills.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
Job Description
Job Type: Permanent
Store Location:Â Abington Street, Northampton
Working Pattern:Â 12 hours per week
Hourly Rate: £13.15 per hour
At Holland & Barrett we're more than just a retailer – we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.
What you'll do:
- Be the face customers trust to guide them on their wellness journey
- Keep shelves stocked, displays looking great, and promotions running smoothly
- Maintain high standards of compliance, safety, and store presentation
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Showcase your growing expertise by recommending products and solutions
- Work together with your team to achieve store targets and deliver outstanding results
- Act as a Health and Wellness Ambassador for our customers
Who you are:
- A natural communicator with excellent people skills
- Passionate about health, wellness, and curious to keep learning
- A team player with the ability to multi-task and stay organised
- Comfortable with technology using tablets for product reviews and solutions
- Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we'll provide full training
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Exclusive discounts on well-known brands
- Access to ‘Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
At Holland & Barrett, health and wellness isn't just what we do, it's who we are. In living our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
?? Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
#Li-DNI
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Retail Assistant employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland & Barrett. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering world-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Apply through our website! We recommend applying directly on the Holland & Barrett careers page. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the team!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and wellness shine through in your application. We want to see that you’re genuinely excited about the role and our products, so don’t hold back!
Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they’re not directly from retail. We love seeing how your unique background can contribute to our team!
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to work with us specifically. Share your thoughts on customer service and how you embody our EPIC values – it’s your chance to stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Holland & Barrett International Limited
✨Know Your Products
Familiarise yourself with the range of health and wellness products offered by the company. Being able to discuss specific items, especially those related to sport, nutrition, and beauty, will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, think about times when you helped someone or resolved an issue. This will demonstrate your compassionate and consultative approach.
✨Embrace the Company Values
Research Holland & Barrett’s EPIC values: Expertise, Pioneering, Inclusive, Caring. Be ready to discuss how you embody these values in your own life and how they align with your personal beliefs. This will help you connect with the interviewers on a deeper level.
✨Practice Teamwork Scenarios
Since teamwork is crucial for this role, think of situations where you successfully worked as part of a team. Prepare to share these stories during the interview to highlight your ability to collaborate and contribute positively to the workplace.