At a Glance
- Tasks: Lead a team, drive sales, and ensure top-notch customer service in a dynamic retail environment.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave.
- Other info: Be part of a diverse team that values wellbeing and inclusivity.
- Why this job: Kickstart your career in health and wellness with excellent training and growth opportunities.
- Qualifications: Retail management experience and strong communication skills are essential.
The predicted salary is between 23200 - 29200 £ per year.
Job Description
Job Type: Permanent
Regional Location: Didcot
Hours: 38.75 hours per week
Salary: Up to £29,200 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
The Role
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
As our Designate Store Manager, you'll be an excellent leader and brand ambassador for Holland & Barrett. You'll be based at a?designated location but will support a variety of stores across the region.
Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
This role presents an excellent opportunity to become part of our team, benefit from our structured onboarding programme, and showcase your potential to lead one of our stores in the near future.
The Person
To be successful, we'd like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Wellness begins with you, start your journey today.
The Company
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.? With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.? Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.?
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Designate Store Manager in Didcot employer: Holland & Barrett International Limited
Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Designate Store Manager in Didcot, you will benefit from comprehensive training programmes, including accredited qualifications, alongside a generous colleague discount and 28 days of annual leave. Join a diverse team that values your unique experiences and fosters growth, making it an ideal place for those passionate about health and wellness.
Contact Details:
Holland & Barrett International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Designate Store Manager in Didcot
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Holland & Barrett International Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Holland & Barrett International Limited!
We think you need these skills to ace Designate Store Manager in Didcot
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Holland & Barrett International Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Holland & Barrett International Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Holland & Barrett International Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
