At a Glance
- Tasks: Support daily store management and deliver top-notch customer service.
- Company: Join Holland & Barrett, the largest UK Health and Wellness Retailer.
- Benefits: Enjoy a £13.20 hourly wage, 25% discount, and 28 days annual leave.
- Why this job: Grow your career in a supportive environment while making a positive impact on health.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Receive accredited training to become a Health & Wellness specialist.
The predicted salary is between 25000 - 35000 £ per year.
Job Type: Permanent Store Location: The Precinct, Coventry Hours: 38.75 hours per week Salary: £13.20 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As an Assistant Retail Manager, you’ll support the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You’ll partner with the Store Manager to build a high performing team by recruiting, coaching, training, and setting clear expectations. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we’d like you to show us that you have: Previous retail experience Excellent communication and people management skills The ability to work under pressure and handle challenging situations in a fast-paced retail environment
Assistant Manager employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarize yourself with Holland & Barrett's products and values. Understanding their health and wellness philosophy will help you connect with the brand and demonstrate your passion for customer service during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your ability to manage a team and handle challenging situations. Highlight specific instances where you successfully motivated your team or improved customer satisfaction.
✨Tip Number 3
Research common sales targets and performance metrics in retail. Being knowledgeable about these concepts will allow you to discuss how you can contribute to driving financial performance in the store.
✨Tip Number 4
Show enthusiasm for the training programs offered, like 'Qualified to Advise' and 'Healthy Expert'. Expressing your eagerness to learn and grow within the company can set you apart as a candidate who is committed to personal and professional development.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Assistant Manager at Holland & Barrett. Highlight your relevant experience in customer service and retail management in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your previous retail experience, communication skills, and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your commitment to providing excellent customer service. Mention specific examples of how you've successfully managed teams or improved sales in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to assist customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be expected to support the Store Manager in building a high-performing team. Be prepared to discuss your experience in recruiting, coaching, and training staff, and provide examples of how you've successfully managed a team in the past.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and challenging situations. Think of scenarios where you successfully navigated difficult customer interactions or resolved conflicts within a team, and be ready to share those stories.
✨Familiarize Yourself with Health and Safety Compliance
Since compliance is crucial in retail, especially in health and wellness, brush up on relevant health and safety regulations. Being knowledgeable about these topics will show your commitment to maintaining a safe shopping environment.