Retail Assistant

Retail Assistant

Camden Town Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers and maintain store standards while promoting health and wellness products.
  • Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
  • Why this job: Be part of a diverse team that values wellbeing and offers career growth in a trusted brand.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for health.
  • Other info: Flexible hours available; apply quickly as vacancies may close once enough applications are received.

Get AI-powered advice on this job and more exclusive features.

Job Type: Permanent

Store Location: High Holborn, Camden

Hours: 10 hours per week

Salary: £13.70 per hour, 25% colleague discount, 28-days annual leave pro rata

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success, you\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

As an entry level role, we don\’t require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

#DNI

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Wellness and Fitness Services

Referrals increase your chances of interviewing at Holland & Barrett by 2x

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Retail Assistant employer: Holland & Barrett

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As the largest health and wellness retailer in Europe, we provide comprehensive training and growth opportunities for our Retail Assistants, allowing you to specialise in areas of interest while enjoying benefits like a generous colleague discount and annual leave. Join us in Camden, where your passion for customer service will thrive in a diverse and inclusive environment, all while contributing to our mission of empowering healthier lives.
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Contact Detail:

Holland & Barrett Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles or situations. This will highlight your compassionate and consultative approach.

✨Tip Number 3

Research common retail scenarios and challenges, especially in health and wellness. Being able to discuss how you'd handle specific situations can set you apart from other candidates.

✨Tip Number 4

Emphasise your teamwork abilities by sharing experiences where you've successfully collaborated with others. This aligns with the company's focus on a positive team environment.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Sales Skills
Product Knowledge
Basic IT Skills
Adaptability
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Interpersonal Skills
Enthusiasm for Health and Wellness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.

Craft a Compelling CV: Create a CV that showcases your customer service skills, teamwork abilities, and any relevant experiences, even if they are not in retail. Use clear headings and bullet points for easy readability.

Write a Personalised Cover Letter: In your cover letter, express your passion for health and wellness, and explain why you want to work at Holland & Barrett. Mention specific products or values of the company that resonate with you.

Highlight Your Soft Skills: Emphasise your compassionate approach to customers, positive attitude, and enthusiasm for the products. These soft skills are crucial for a Retail Assistant role and should be evident in both your CV and cover letter.

How to prepare for a job interview at Holland & Barrett

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to provide excellent service.

✨Familiarise Yourself with Health and Wellness Products

Research the types of products sold at Holland & Barrett and be prepared to discuss your interest in health and wellness. This will show your commitment to becoming a knowledgeable ambassador for their brand.

✨Emphasise Teamwork Skills

Since the role requires working well within a team, be ready to provide examples of how you've successfully collaborated with others in past experiences. Highlight your ability to support and uplift your colleagues.

✨Demonstrate a Positive Attitude

During the interview, maintain a positive and upbeat demeanour. Employers appreciate candidates who bring energy and enthusiasm to the workplace, so let your personality shine through!

Retail Assistant
Holland & Barrett
Location: Camden Town
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