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- Tasks: Assist customers and maintain store standards while promoting health and wellness products.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Be part of a diverse team that empowers healthier living and offers career growth opportunities.
- Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
- Other info: Flexible hours available, perfect for students looking to balance work and studies.
Job Type: Permanent
Store Location: High Street, Dumbarton
Hours: 10 hours per week
Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of our customer contact and paramount in our business's success. You'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.
You’ll complete our industry-leading retail operational training to become qualified to advise across our vast range of products. You can also specialise in areas of interest to you such as sport, nutrition, and beauty.
Our products often fly off the shelves but sometimes they need a helping hand. We sometimes offer colleague incentives around key items to encourage promotion.
As an entry level role, we don’t require prior retail experience; whilst advantageous, we just ask that you have:
- The ability to work well within a team.
- A compassionate and consultative approach to customers.
- A positive attitude and driven nature.
- A passion and enthusiasm for our products.
- Basic IT skills to use the in-store technology.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures.
Wellness begins with you, start your journey today. At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Retail Assistant employer: Holland & Barrett
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted a customer's experience in previous roles, even if they are not retail-related. This will highlight your compassionate and consultative approach.
✨Tip Number 3
Research common questions asked in retail interviews, especially those related to teamwork and handling difficult customers. Practising your responses will help you feel more confident and articulate during the interview.
✨Tip Number 4
Network with current or former employees of Holland & Barrett if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Retail Assistant, giving you an edge in your application.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key skills such as customer service, teamwork, and a passion for health and wellness.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any relevant experience, even if it's not directly in retail, and showcase your ability to work well in a team and your positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Holland & Barrett and how your values align with their EPIC values (Expertise, Pioneering, Inclusive, Caring).
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences where you provided excellent service, even if they are from outside retail.
✨Demonstrate Teamwork Skills
Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in previous roles or projects.
✨Familiarise Yourself with Health and Wellness Products
Research the types of products sold at Holland & Barrett and be ready to discuss your interest in health and wellness. This shows that you're proactive and genuinely interested in the role.
✨Emphasise Your Positive Attitude
A positive attitude is key for this role. Be sure to convey your enthusiasm and willingness to learn during the interview, as this aligns with the company's values.
