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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store success.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous discounts.
- Why this job: Make a real impact on health and wellness while developing your leadership skills.
- Qualifications: Proven leadership experience in retail and a passion for health and wellness.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 27600 - 39600 £ per year.
Overview
Job Type: Permanent
Store Location: High Street, West Wickham
Working Pattern: 38.75 hours per week
Salary: Up to £33,000 per annum (depending on experience)
Do you thrive on leading teams to success? Are you passionate about health, wellbeing, and delivering an exceptional customer experience? Looking for an opportunity where your leadership drives real impact? At Holland & Barrett, our Retail Store Managers are at the heart of our mission, empowering teams, engaging customers, and shaping healthier communities every day.
Responsibilities
- Lead and develop a high-performing store team, driving engagement, motivation, and results.
- Recruit, coach, and retain talent to build a culture of learning and performance.
- Create a customer-first environment that delivers an exceptional experience every time.
- Drive commercial success through effective management of sales, profit and loss, and store operations.
- Maintain strong stock accuracy, availability, and visual presentation standards.
- Ensure compliance with company policies, operational standards, and health & safety requirements.
- Execute marketing, promotions, and planograms with precision and consistency.
- Champion the use of technology to enhance both team performance and customer experience.
- Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
Who you are
- A proven leader with experience managing teams and store operations in a retail environment.
- Commercially focused with a strong understanding of financial performance and business drivers.
- A confident communicator who leads with integrity and brings out the best in others.
- Analytical and solutions-oriented, with the ability to make data-driven decisions.
- Passionate about health, wellness, and developing your team to become trusted experts.
- Adaptable and organised, able to balance priorities in a fast-paced environment.
What we offer
- Monthly Performance Bonus
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to 'Wellhub' with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.
Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
Store Manager in West Wickham employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in West Wickham
✨Tip Number 1
Get to know the company inside out! Research Holland & Barrett's values, mission, and recent news. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about their vision.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family. Focus on common questions for Store Managers, like how you’d handle team dynamics or improve customer experience. The more you rehearse, the more confident you'll feel!
✨Tip Number 3
Show off your leadership skills! Think of specific examples from your past experiences where you’ve led a team to success or improved store performance. Be ready to share these stories during your interview to really stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Holland & Barrett family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Store Manager in West Wickham
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading teams and driving results. We want to see how you've motivated others and created a positive environment in your previous roles.
Be Customer-Focused: Since delivering an exceptional customer experience is key, share examples of how you've put customers first in your past jobs. We love seeing candidates who are passionate about health and wellness!
Demonstrate Your Commercial Acumen: Talk about your understanding of financial performance and how you've managed sales and operations effectively. We’re looking for someone who can drive commercial success, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Holland and Barrett
✨Know Your Stuff
Before the interview, make sure you understand Holland & Barrett's mission and values. Familiarise yourself with their products and services, especially those related to health and wellness. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Customer Experience is Key
Be ready to discuss how you would create a customer-first environment. Share ideas on how to enhance customer experience in-store and online. Highlight any previous experiences where you’ve gone above and beyond for customers.
✨Data-Driven Decisions Matter
Since the role requires analytical skills, be prepared to talk about how you've used data to drive decisions in your previous roles. Bring examples of how you’ve managed sales, stock accuracy, or operational standards effectively.