Wellness Concierge & Retail Ambassador - Part Time

Wellness Concierge & Retail Ambassador - Part Time

Part-Time 27000 - 28000 £ / year (est.) No working from home possible
Holland and Barrett

At a Glance

  • Tasks: Guide customers on their wellness journey and maintain store presentation.
  • Company: Join Holland & Barrett, a leader in health and wellness retail.
  • Benefits: Enjoy 25% discount, annual leave, and exclusive brand discounts.
  • Other info: Flexible hours with a supportive team and full training provided.
  • Why this job: Make a real impact on people's health while growing your career.
  • Qualifications: Great communication skills and a passion for wellness are key.

The predicted salary is between 27000 - 28000 £ per year.

Job Type: Permanent

Store Location: Intu Shopping Centre, Derby

Working Pattern: 10 hours per week

Hourly Rate: £13.17 per hour

At Holland & Barrett we're more than just a retailer - we're ambassadors for health and wellness. Every day our Retail Assistants inspire customers to live healthier, happier lives. If you're passionate about people, curious about wellbeing, and love creating great experiences, this is the role for you.

What you'll do:

  • Be the face customers trust to guide them on their wellness journey
  • Keep shelves stocked, displays looking great, and promotions running smoothly
  • Maintain high standards of compliance, safety, and store presentation
  • Complete our Qualified to Advise training, so you can support customers with trusted expertise
  • Showcase your growing expertise by recommending products and solutions
  • Work together with your team to achieve store targets and deliver outstanding results
  • Act as a Health and Wellness Ambassador for our customers

Who you are:

  • A natural communicator with excellent people skills
  • Passionate about health, wellness, and curious to keep learning
  • A team player with the ability to multi-task and stay organised
  • Comfortable with technology using tablets for product reviews and solutions
  • Previous retail or customer facing experience is a bonus, but your passion and attitude matter most plus we’ll provide full training

What we offer:

  • Up to 28‑days Annual Leave
  • 25% discount in store and online (plus free delivery)
  • £/€50 Annual Product Allowance
  • Life Assurance
  • Exclusive discounts on well‑known brands
  • Access to 'Wellhub' with gyms, studios and wellbeing apps
  • Free 24/7 confidential support through our Employee Assistance Programme
  • And so much more to support your personal and professional wellbeing

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.

Ready to make a real difference? Apply now to become a Retail Assistant at Holland & Barrett, where your passion for wellness meets a rewarding career. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.

Wellness Concierge & Retail Ambassador - Part Time employer: Holland and Barrett

At Holland & Barrett, we pride ourselves on being more than just a retailer; we are champions of health and wellness. Located in the vibrant Intu Shopping Centre in Derby, our part-time Wellness Concierge & Retail Ambassador role offers a supportive work culture that values personal growth and teamwork. With benefits like generous annual leave, exclusive discounts, and comprehensive training, we empower our employees to thrive both personally and professionally while making a meaningful impact on our customers' wellness journeys.

Holland and Barrett

Contact Details:

Holland and Barrett Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Wellness Concierge & Retail Ambassador - Part Time

Tip Number 1

Get to know the company! Before your interview, dive into Holland & Barrett's mission and values. This way, you can show how your passion for health and wellness aligns with their goals.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and enthusiasm for the role.

Tip Number 3

Show off your personality! During the interview, let your genuine passion for wellness shine through. Share personal stories or experiences that highlight your commitment to helping others live healthier lives.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.

We think you need these skills to ace Wellness Concierge & Retail Ambassador - Part Time

Excellent People Skills
Communication Skills
Passion for Health and Wellness
Curiosity and Willingness to Learn
Teamwork
Multi-tasking
Organisational Skills

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for health and wellness shine through. We want to see how excited you are about helping others on their wellness journey!

Be Personable:Remember, this role is all about connecting with customers. Use a friendly tone in your application to show us that you’re a natural communicator who can engage with people easily.

Highlight Relevant Experience:Even if you don’t have direct retail experience, share any customer-facing roles or experiences that showcase your ability to multi-task and stay organised. We value attitude and willingness to learn!

Apply Through Our Website:Make sure to apply through our website to ensure your application gets the attention it deserves. We can't wait to see what you bring to the table!

How to prepare for a job interview at Holland and Barrett

Know Your Wellness Stuff

Brush up on your knowledge of health and wellness products. Familiarise yourself with popular items in the store and be ready to discuss how they can benefit customers. This will show your passion for the role and help you connect with the interviewers.

Show Off Your People Skills

Since this role is all about communication, think of examples from your past experiences where you've successfully interacted with customers or worked in a team. Be prepared to share these stories during the interview to demonstrate your natural ability to engage with others.

Get Comfortable with Technology

As you'll be using tablets for product reviews and solutions, make sure you're familiar with basic tech skills. If you have experience with similar devices, mention it! If not, practice using a tablet beforehand to boost your confidence.

Embrace the Team Spirit

Holland & Barrett values teamwork, so be ready to discuss how you work well with others. Think of times when you’ve collaborated to achieve a goal or supported a colleague. Highlighting your team player attitude will resonate well with the interviewers.