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- Tasks: Provide top-notch support for internal systems and manage service requests.
- Company: Wellness-focused company in Greater London with a vibrant culture.
- Benefits: Development opportunities, product discounts from day one, and a dynamic work environment.
- Why this job: Join a wellness-driven team and enhance your IT support skills while making a difference.
- Qualifications: Experience in IT support and knowledge of various devices and applications.
The predicted salary is between 36000 - 60000 £ per year.
A wellness-focused company in Greater London is seeking a Technical Support Engineer to provide high-quality support for internal systems. The ideal candidate will have experience in IT support and a strong understanding of various devices and applications.
Responsibilities include delivering first-class support and managing service requests.
This role offers a dynamic environment with various benefits, including development opportunities and a discount on products from day one.
Technical Support Engineer — Drive Internal IT Support employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer — Drive Internal IT Support
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and might even lead to a referral.
✨Tip Number 2
Show off your skills in action! If you have a portfolio or examples of past IT support projects, bring them along to interviews. It’s a great way to demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Prepare for common technical questions! Brush up on troubleshooting scenarios and be ready to explain your thought process. We want to see how you tackle issues in real-time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our wellness-focused team.
We think you need these skills to ace Technical Support Engineer — Drive Internal IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and showcases your understanding of various devices and applications. We want to see how your skills align with the role, so don’t be shy about tailoring it to fit our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing high-quality support and how you can contribute to our wellness-focused environment. Keep it engaging and personal – we love to see your personality!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've successfully resolved technical issues or managed service requests. We’re looking for someone who can deliver first-class support, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Holland and Barrett
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Familiarise yourself with common internal systems and applications that the company uses. Being able to discuss specific technologies and how you've supported them in the past will show you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled tricky support issues in previous roles. Think about times when you went above and beyond to resolve a problem. This will demonstrate your ability to deliver first-class support, which is key for this role.
✨Understand the Company Culture
Since this is a wellness-focused company, it’s important to align with their values. Research their approach to employee wellbeing and think about how you can contribute to that culture. Mentioning this in your interview will show that you’re not just looking for a job, but a place where you can thrive.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the tools they use for support, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
