At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Other info: Embark on accredited training to become a Health & Wellness specialist.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
Job Type: Permanent
Store Location: Tesco Extra, Maidenwell Avenue, Hamilton
Working Pattern: 30 hours per week
Hourly Rate: £14.00 per hour
What you’ll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer‑first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28 days Annual Leave
- 25% discount in store and online
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well‑known brands
- Access to "Wellhub" with gyms, studios and well‑being apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional well‑being
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, so please apply as soon as possible to avoid disappointment.
Supervisor in Leicester employer: Holland and Barrett
Holland & Barrett is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and growth. As a Retail Supervisor at our Tesco Extra location in Maidenwell Avenue, you'll benefit from comprehensive training programmes, including accredited qualifications, alongside a generous colleague discount and 28 days of annual leave pro rata. Join us to be part of a diverse team that values your unique contributions while empowering you to lead and inspire others in the health and wellness sector.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Leicester
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you demonstrate your passion during the interview process.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills. Think about times when you've successfully led a team or handled challenging situations, as these will be key points of discussion.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews with friends or family. Being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions about the training programmes and career progression opportunities during your interview. This demonstrates your commitment to growing within the company.
We think you need these skills to ace Supervisor in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant retail experience and showcases your leadership skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for health and wellness, as well as your enthusiasm for the role. Mention how your previous experiences align with the responsibilities of a Supervisor at Holland & Barrett.
Highlight Relevant Skills:In your application, emphasise your organisational and planning skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed challenging situations in a retail environment.
Showcase Your Commitment to Diversity:Demonstrate your understanding of and commitment to diversity and inclusion in your application. Mention any experiences you have that align with Holland & Barrett's EPIC values and how you can contribute to a positive workplace culture.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to lead and coach a team. Prepare to discuss your previous leadership experiences, even if they were informal, and highlight how you motivated others and handled challenges.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle pressure and challenging situations. Think of scenarios from your past where you successfully managed difficult customer interactions or team conflicts, and be ready to share these stories.
✨Familiarise Yourself with Health & Wellness Products
Since the role is within a health and wellness retailer, having a good understanding of their products will set you apart. Research common health and wellness topics and be prepared to discuss how you can contribute to the store's mission of promoting healthier lifestyles.
