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For Companies At a Glance
- Tasks: Lead and coach a team while delivering exceptional customer service in a retail environment.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career and make a positive impact on customers' health and wellbeing.
- Qualifications: Previous retail experience, strong communication skills, and a passion for health products are essential.
- Other info: Embrace a diverse workplace culture and embark on accredited training programmes to enhance your expertise.
Overview
Job Type: Permanent
Store Location: Grace Reynolds Walk, Camberley
Working Pattern: 10 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people\’s wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you’ll do
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to \’Wellhub\’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the products and services offered by Holland & Barrett will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your previous retail experience. Highlight situations where you successfully led a team or resolved conflicts, as this will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss how you handle pressure and challenging situations. Retail can be fast-paced, so having a few anecdotes ready that showcase your problem-solving abilities will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for the company's values and mission. Research Holland & Barrett's commitment to wellbeing and diversity, and be ready to explain how your personal values align with theirs during the interview.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness, as well as your enthusiasm for the role. Mention how your values align with Holland & Barrett's EPIC values and how you can contribute to their mission.
Highlight Relevant Skills: In your application, emphasise your organisational and planning skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed challenging situations in previous roles.
Showcase Your Product Knowledge: Demonstrate your interest in health and wellness products by mentioning any relevant training or qualifications you have. If you have completed any computer-based training, be sure to include this in your application.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your previous leadership experiences, even if they were informal. Highlight how you motivated colleagues or resolved conflicts, showcasing your ability to inspire and guide others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to handle challenging situations, and be ready to explain your thought process and the outcomes of your actions.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, take some time to learn about the products offered by Holland & Barrett. Being knowledgeable about their offerings will demonstrate your commitment to the role and your eagerness to learn.
