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- Tasks: Lead and coach a team while delivering exceptional customer service in a fast-paced retail environment.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy training programmes, career progression opportunities, and a diverse, inclusive workplace culture.
- Why this job: Be part of a mission to empower healthier lives while developing your leadership skills.
- Qualifications: Strong organisational skills, passion for wellness, and ability to thrive under pressure are essential.
- Other info: Apply quickly as vacancies may close once sufficient applications are received.
The predicted salary is between 28800 - 43200 £ per year.
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Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you\’ll embark on a training programme that includes our Qualified to Advise and Healthy Expert qualifications which are accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to show us that you have:
- Organisation and planning skills to lead a team of colleagues daily
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
THE COMPANY
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your past experiences. Highlight situations where you've successfully led a team or handled challenging customer service scenarios.
✨Tip Number 3
Prepare to discuss how you manage stress and pressure in a fast-paced environment. Think of strategies you've used in the past to maintain organisation and efficiency while leading a team.
✨Tip Number 4
Show your enthusiasm for continuous learning. Mention any relevant training or qualifications you've pursued, and express your eagerness to engage in the training programme offered by Holland & Barrett.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at Holland & Barrett. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous leadership or customer service roles you have held. Provide specific examples of how you have successfully led a team or improved customer satisfaction in past positions.
Highlight Your Passion: Express your enthusiasm for health and wellness products in your application. Mention any personal experiences or interests that demonstrate your commitment to the industry and how they align with Holland & Barrett's mission.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading or coaching teams. Highlight any instances where you successfully motivated colleagues or resolved conflicts, showcasing your ability to lead in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to handle challenging situations and be ready to explain how you managed them effectively.
✨Familiarise Yourself with Health & Wellness Products
Research the products offered by Holland & Barrett and be prepared to discuss your knowledge of health and wellness. This will demonstrate your commitment to becoming a specialist and your enthusiasm for the role.
