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- Tasks: Lead and coach a team while delivering top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy training programmes, career progression, and a diverse, inclusive workplace.
- Why this job: Be part of a passionate team dedicated to empowering healthier lives and making a social impact.
- Qualifications: Strong organisation skills, ability to work under pressure, and a passion for health products.
- Other info: Apply quickly as vacancies may close once enough applications are received.
The predicted salary is between 28800 - 43200 £ per year.
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Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are the next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world-class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy, and ensure full compliance with health and safety standards.
To become a Health & Wellness specialist, you\’ll embark on a training programme that includes our Qualified to Advise and Healthy Expert qualifications, accredited by our awarding body to Level 2 and Level 3.
THE PERSON
To be successful, we\’d like you to demonstrate:
- Organisation and planning skills to lead a team of colleagues daily
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to maintaining a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all colleagues\’ unique experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
About the Company
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Note: Vacancies may close once sufficient applications are received, so please apply as soon as possible to avoid disappointment.
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Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you connect with the brand during your interactions.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you've successfully led a team or project. Be ready to share specific examples that highlight your ability to motivate and guide others.
✨Tip Number 3
Prepare to demonstrate your customer service passion. Think of scenarios where you've gone above and beyond for customers, as this aligns with the role's focus on world-class service.
✨Tip Number 4
Be ready to discuss how you handle pressure and challenging situations. Reflect on past experiences where you've successfully navigated a fast-paced environment, as this is crucial for the Supervisor role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at Holland & Barrett. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous leadership or customer service roles you have held. Use specific examples to demonstrate your organisation, planning skills, and ability to work under pressure.
Highlight Your Passion: Express your enthusiasm for health and wellness in your application. Mention any relevant knowledge or personal experiences that showcase your passion for the products and the industry.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holland and Barrett
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading or coaching teams. Highlight any instances where you've successfully motivated colleagues or resolved conflicts, showcasing your ability to lead in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills under pressure. Think of examples from your past experiences where you handled challenging situations effectively, as this will demonstrate your capability to thrive in a retail setting.
✨Familiarise Yourself with Health & Wellness Products
Research the products offered by Holland & Barrett and be prepared to discuss your knowledge of health and wellness. Showing that you are proactive about learning can set you apart and demonstrate your commitment to becoming a specialist.
