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- Tasks: Lead and coach a team while driving sales and ensuring top-notch customer service.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Gain accredited qualifications and enjoy a supportive, inclusive workplace.
- Why this job: Kickstart your retail leadership career and make a real impact on customer wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Type: Permanent
Store Location: Colwyn Centre, Sea View Road
Working Pattern: 24 hours per week
Hourly Rate: £13.45 per hour
Do you enjoy leading a team and helping others grow? Are you motivated by delivering great customer experiences and making a real difference in people\’s wellbeing? At Holland & Barrett, our Retail Supervisors play a key role in inspiring colleagues, driving performance, and ensuring every customer leaves feeling better than when they arrived.
What you\’ll do:
- Lead by example, supporting your Store Manager to drive performance and achieve results.
- Coach and motivate colleagues to deliver exceptional customer service and develop their product knowledge.
- Maintain a customer-first culture across all aspects of store operations.
- Complete our Qualified to Advise training, so you can support customers with trusted expertise.
- Oversee stock management, ensuring availability, accuracy, and strong visual standards.
- Uphold high levels of compliance, safety, and operational excellence.
- Support commercial performance through cost control, sales focus, and team deployment.
- Identify opportunities to improve store efficiency and overall results.
Who you are:
- A confident team player who leads by example and motivates others to succeed.
- Someone who communicates clearly, listens actively, and solves problems with a calm, practical approach.
- Curious and passionate about health, wellness, and helping others make positive choices.
- Adaptable and comfortable using technology to find information, support customers, and improve results.
- Experienced in retail or customer service, or ready to take the next step into a leadership role with full training and support.
What we offer:
- Up to 28-days Annual Leave
- 25% discount in store and online (plus free delivery)
- £/€50 Annual Product Allowance
- Life Assurance
- Exclusive discounts on well-known brands
- Access to \’Wellhub\’ with gyms, studios and wellbeing apps
- Free 24/7 confidential support through our Employee Assistance Programme
- And so much more to support your personal and professional wellbeing
Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.
Ready to lead with purpose and make wellness your work? Apply today to join Holland & Barrett as a Supervisor and help us inspire healthier lives every day.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.
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Supervisor employer: Holland and Barrett
Contact Detail:
Holland and Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Research Holland & Barrett and understand their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to lead and coach your colleagues effectively. Try role-playing common scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Show off your passion for health and wellness! Be prepared to discuss your favourite products and how they fit into a healthy lifestyle. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the team at Holland & Barrett.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for customer service and health & wellness in your application. We want to see that you genuinely care about helping others live healthier lives!
Tailor Your CV: Don’t just send a generic CV! Highlight your previous retail experience and any leadership roles you've had. We’re looking for those organisation and planning skills, so make them shine!
Be Specific in Your Cover Letter: Use your cover letter to tell us how you’ve handled challenging situations in the past. We love examples that show your ability to work under pressure and lead a team effectively.
Apply Through Our Website: Remember to apply through our website for the best chance of getting noticed! It’s the quickest way for us to see your application and get you on the path to becoming a Health & Wellness specialist.
How to prepare for a job interview at Holland and Barrett
✨Know Your Stuff
Make sure you’re familiar with the company’s products and values. Holland & Barrett is all about health and wellness, so brush up on their offerings and how they help customers live healthier lives. This will show your passion and enthusiasm during the interview.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team. Prepare examples from your previous retail experience where you've successfully coached or led a team. Highlight situations where you’ve driven sales or improved customer service, as this aligns perfectly with the role.
✨Demonstrate Your Communication Skills
Excellent communication is key in a fast-paced retail environment. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face on the job, like handling a challenging customer situation.
✨Embrace the EPIC Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, and Caring. Think of examples from your past experiences that reflect these values. Showing that you align with their culture can set you apart from other candidates.